Carroll Management Group
- Quiet, well-managed, and safe.
- Excellent amenities available.
What could be better
- Management keeps raising prices.
Recent Carroll Management Group reviews
Notting Hill Review
Great place to live
Quiet, "Luxury" In Name only, Lots of Pests (Roaches & Rats)
I think the unit is fine, it is spacious and quiet. The front desk staff is nice, but this complex has a massive pest problem (including rats and roaches). I have had roaches in my apartment since I moved in with little to no help from management/pest control. The appliances are fairly old, but it's good bang for your buck if you don't mind having frequent pests sightings (again, I had roach sightings on a weekly basis well into November). Maintenace comes out but sometimes very rudely and without announcing themselves, but they'll fix your issues (aside from pests) within 2-5 days. Your pay a LOT for trash (about $40 for valet trash removal and just trash in general).
Peaceful getaway from campus
We love living at Arium Pinnacle Ridge because it is filled with trees, has lots of dogs, and the management company is very responsive. There's a bus stop right in front of the complex that can take you to downtown Durham for dinner or to campus! It's a < 10-minute drive to campus and < 15-minute bike ride. The complex has a package room and gate that's closed at night to offer a safe environment. I've always felt safe here.
Arium, great for dogs!
We loved living here and so has our puppy!
Better Budget Options
Poor experience from the start of the application process. Limited communication from management through the application process and unresponsiveness has continued through current stay. Floorplans are spacious with a patio but that is the only upside. Old units with outdated HVAC systems. Much better value at similar price points is 5 mins away from the South Square area.
Arium City Lakes Pros and Cons
A nice 10-15 minute drive from campus without traffic and ~20-25 with traffic. It's right off of 610, so it's convenient to get around. They gave us a student discount of 15% I believe? Really flexible with the student loans situation.
Gated garage and assigned parking. Our apartment faces the lake, so the natural light is AMAAAZING. My 2B2B is pretty even in size, so one bedroom isn't necessarily better or significantly larger than mine. They both have pretty large bathrooms and walk in closets. Kitchen has been remodeled so they have granite countertops and an island along with a spacious living room.
Management isn't that great and can be a little unresponsive. I find myself running into quite a few issues regarding incorrect charges onto my account so I have to keep up with every itemized list of charges posted each month. A lot of things are run down, like the elevator doesn't work, light bulbs are out in some hallways, and it'll take a few days for maintenance people to fix something. You also can't opt out of the valet trash! It can also get a little loud on the weekends with music from my neighbors.
Notting Hill Review
Inexpensive with good property management and lots of trees
If you don't need something fancy, and want to live just as close to campus as 9th street dwellers, consider Arium Pinnacle Ridge. It is filled with nice trees, has a dog park, great responsive management team, and
Reasonably sized/appointed apartment but nothing fancy -- dishwasher, washer/dryer, deck included.
Very close to bus stop to local university.
Safe location (gated community), close to shopping.
Nice amenities (pool, hot tub, sports court, dog park, gym) at no extra cost.
Rent's a little high. But really safe
Good place to live!
Having a good experience at Arium Pinnacle Ridge so far. The location is great and provides easy access both to head to Duke or get on 15-501 or I-40 -- though it might be challenging to get to without a car. The apartments are very spacious for the price and the complex does a really good job of maintaining them and the facilities. There's a great package room, pool, dog park, and gym on-site too.
Great Place for Students with Cars
I really like this place. 7 minutes from campus by car, 5 minutes from target. some apts have fire places, most have in unit washer-dryer.
One Bedroom at Arium Pinnacle Ridge
Overall, I really enjoy living here. The rent is in my range, and I have plenty of space in my one bedroom. The management is extremely responsive to maintenance requests--things are almost always fixed next day. My only complaint is poor floor insulation. I'm on the ground floor, and I hear noise from the apartment above. I don't share any wall with anyone so noise from adjacent units are not an issue, just from above.
great and affordable
This is a quiet, great location for those who have a car. There are very limited public transportation options
It's very quiet complex about a 7 minute drive to Sanford. Management is pretty responsive. There's a commuter bus that goes directly to Sanford as well. However, management and the city of Durham need to do better here. There isn't a secure place to cross the street to grab the bus. Other than that, I have no complaints. This is a great place if you have a car.