Equinox Management

 3 listings          
 12 reviews
7.0
Building rating
5.9
Management rating

Apartments located in

What could be better

  • Could be more responsive

Recent Equinox Management reviews

Management could be better

5 management rating Reviewed by on

The building overall is nice - new with good appliances. The management could be a lot better. For example, they were not very communicative when the building next door was demolished (creating a lot of noise/dust) and gave us very few details about the 2-year long construction that is supposed to start in place of the demolished building.

3939 Chestnut Street
 / Philadelphia  / Studio, 1 bath

The Hub

9 management rating Reviewed by on

Very spacious and comfortable. Limited storage space. No trouble with utilities.

The Hub on Chestnut
 / Philadelphia  / 2 beds, 1 bath

Fine, if you are content with the bare minimum

1 management rating Reviewed by on

The building is not great and I will not be renewing my lease with them. The major cause of my frustration is having to deal with the management in any fashion. My lease expires in June, but they expected me to make a decision in December about whether I wanted to renew. Though this is student housing, that is a bit ridiculous. Oh and if you do not renew, they will traipse people through your apartment every week to show it to prospective tenants.

The management is occasionally rude and rarely sympathetic to your situation. It is their way or the highway and there is not negotiating that whatsoever. I tried to get keys to my apartment slightly earlier (like an hour before the move-in) so that I would not have to miss class and they absolutely would not budge on that. Why? I have no idea, but it is so aggravating working with them.

There are no amenities whatsoever. There is no concierge, no gym, no foyer/lobby. You literally pay for the square footage of your apartment and that is it.

If you live here, expect noise. Lots of it. In the middle of the night. They are currently doing some sort of construction for about the past five months on the first two floors. That will be retail space. But every so often at about 4am there will be loud clanging from goodness knows what. This happens about once a week and can go on for thirty minutes at a time. In the middle of the night.

I also have concerns about the security of the building. The building is located right off of Penn's campus and is across from a police station, but there are elements that are cause for concern. I will not give specifics here for the safety of myself or my neighbors, but if you decide to tour the building, make sure to ask questions about the security. And direct them not just to management but also to current tenants. I will say though that one night I came home and the door of my apartment was open (and yes, I did close it that morning); nothing was taken and I never did understand why that was the case, but it was cause for concern.

The bottom line is that for what you spend, the value is not great. It is a new building, but I already see signs of disrepair. I give it a couple years before it degenerates into a dump.

3939 Chestnut Street
 / Philadelphia  / 1 bed, 1 bath

Excellent Value for Modern Apt

7 management rating Reviewed by on

I love living at 4213 Chester. The building was completed in July 2015, so everything is new and modern. Hardwood floors, granite countertops, stainless steel appliances, efficient heating/cooling. Location is also excellent! It's next to Clark Park, which hosts a weekly Amish Farmers' Market and other seasonal events, including movies in the park, musical gatherings, cultural gatherings, etc. It's also conveniently one block from Baltimore Ave, which has several bars and restaurants. An easy one-mile walk to Penn Law's campus, very short walk to the Vet School or even the undergrad campus. The 13 and 34 lines run frequently and right around the corner so easy access to public transportation. Really amazing place!

4213 Chester
 / Philadelphia  / 1 bed, 1 bath

3939 Chestnut

7 management rating Reviewed by on

A new building, opened for the first time in August 2015. It is close to school and right by Fresh Grocer, includes a washer/dryer in the unit, and although it is simple and doesn't have many frills, it is the perfect size for one person. My studio is spacious enough that I can fit a full size air mattress for visitors. It is also right by 40th Street station for the Market Frankford line and not a bad walk or Uber ride to Center City. The building contains mostly studios and also some one bedrooms. It is by a lot of good restaurants and a CVS pharmacy. It is pretty basic and doesn't have as many amenities as some of the newer buildings nearby, but I think it is worth the lower price.

3939 Chestnut Street
 / Philadelphia  / Studio, 1 bath

New and nice place, quiet location with a few kinks

7 management rating Reviewed by on

Being a new apartment building, everything in the apartment is pretty nice- new stainless steel appliances, granite countertops and fairly high ceilings. The included washer and dryer were a nice addition as wellThe location is close enough to the Penn campus for me and it is close to Clark Park and Baltimore Ave with its many, many restaurants. However, when we first moved in, it was not completely move-in ready. There were things still being worked on. From our understanding, this was the fault of the construction company in charge of building the apartment complex and not the management company. However, it would have been nice to have had a clearer idea of what was going on, since we were in the dark of when exactly things would be completed. They have been fairly responsive of our concerns and I think that overall, they have addressed most of them so far. I will write another review on them in a few months, once we have these kinks worked out.

4213 Chester
 / Philadelphia  / 3 beds, 2 baths

The Hub on Chestnut

3 management rating Reviewed by on

What initially attracted me to The Hub was it's close proximity to the University of Pennsylvania. It's literally right on campus so convenience-wise, it's pretty hard to beat. There's also a supermarket (Fresh Grocer) as well as several restaurants (Indian, Thai, Mexican, Korean, Japanese, Italian aka pizza) just a block away. Now the cons; what I really dislike about The Hub, is the high monthly utility bills. I don't know if it's because we have central air conditioning/heating, but a utility bill during the winter can go up to $300+! Also, construction for a new building/apt began literally 3 feet away next door to The Hub, and the noise can get really annoying, not to mention my view is now gone. Management is also pretty bad here; it can take several days for a repair request to get addressed. Until a year ago, there used to be someone downstairs at the lobby/"office" every day, but now there is rarely anyone there. If you're a grad/undergrad student at Upenn and want to live close to campus, then The Hub is a decent place to live in (just because it's newer than the other alternatives in University City), but it definitely has its downsides.

The Hub on Chestnut
 / Philadelphia  / 2 beds, 1 bath

Great, relatively new building!

9 management rating Reviewed by on

Excellent proximity to the dental school with a lot of dental student residents. Rent is a bit pricey but well worth having your own washer/drier, dish washer, garbage disposal, central air and heat with thermostat. Utilities are outrageous. Fixed fees every month not including usage fees are around $45. Utilities end up being between $90 and $120 for a studio. Cable and internet are only available through Phillynet and the internet varies on it's quality. The building is well lit and secure. UPS will leave package at your door which is huge. Hardly ever find bugs in the apt and NEVER mice or cockroaches!

The Hub on Chestnut
 / Philadelphia  / Studio, 1 bath

Close to campus, nice, quiet, and affordable. Perfect for young graduate students.

9 management rating Reviewed by on

I am very happy with The Hub on Chestnut. It is close to campus. There is a LUCY stop right outside, and it is super easy to catch a bus or get to the subway. My apartment is very spacious and clean. It's quiet inside the buidling, and whenever I have had a maintenance issue, it has been fixed right away. I have already resigned the lease for another year.

The Hub on Chestnut
 / Philadelphia  / 2 beds, 1 bath

Great building, perfect location, and wonderful staff!

10 management rating Reviewed by on

I love everything about this building. The location is extremely convenient, and the staff are friendly, helpful, and prompt with requests.

The Hub on Chestnut
 / Philadelphia  / 2 beds, 1 bath

Great place to live

5 management rating Reviewed by on

The building is only 15-20 min walk from the Design Building, which is on the 34th and Walnut. The surrounding is somewhat safe except during the late evening. Being close to a grocery shop is also a plus. Very conveniently located and the rooms are enough to have one bed, one desk, a printer, a cabinet, and a closet.

The Hub on Chestnut
 / Philadelphia  / 2 beds, 3 baths