What could be better
- Can be difficult to work with at times
Recent Panco Management reviews
The apartment itself is a decently new/renovated building. The high points are spacious rooms at a low price, a concierge in the lobby until 11pm on weekdays and 24 hours on Friday-Saturday. The apartment is pet friendly, and relatively quiet. Every unit has a spacious balcony with a pretty decent view.
Negatives are a bug problem on the lower floors, but management provides free extermination services once weekly. Another issue is the heating/air conditioning. There is no temperature control, and no way to set the fan to 'on', you can only have it at 'auto' or 'off', which is a bit annoying. There is construction going on nearby, which will block some of the view when complete, but will also have several new stores on the ground floor.
Overall I love living in this building. I think it is the best value for the price in the area.
Nice unit and location, highly unresponsive management
Overall a nice building with newly renovated, modern apartments, spacious floorplans, and convenient location. The main downside to the apartment is the management, which seems to have very frequent personnel turnover (I had to deal with 4-5 people on one issue due to turnover) and is generally unresponsive.
Great location; not so great management
The location of The Point at Pentagon city cannot be beat. The metro, mall, shopping and restaurants all within walking distance. On the other hand, its an old building and we have had a lot of issues. in addition to that, the management is terrible!
Good location otherwise standard living
I'm happy so far. The gym is lacking diverse equipment. My apartment picks up 52 wireless signals so my wi-fi can be slow at times. Comcast is the only provider. All-in-one washer dryer is weak and takes several times to dry. It does have a dog park on site which is nice.
The location of the apartment is great but the management is awful. There were so many obstacles to signing a lease here, as the leasing agents didn't always seem like they knew what they were doing. There are also many things that could be fixed within the complex, like broken elevators and business office.
Great apartments in the middle of everything
I've lived at The Sansom for the last 3 years and really enjoyed it. The apartments themselves are very nice especially with no carpet and nice appliances. We've had no problems with management. Having laundry in each apartment, a dishwasher and a building gym makes it very comfortable. The location can't be better as it is right near the MFL, Rittenhouse Square, and lots of fantastic places to eat. Sansom St is not as crazy as Walnut or Chestnut and it is sort of tucked away between the two main streets. The front desk crew is generally awesome with a couple duds here and there that tend not to last too long. We couldn't feel safer.
Amazing apartments, enough amenities, and poor management team
Apartments are amazing! – they are spacious, beautiful, and almost new. If you rent online, please take in mind that apartments facing north have low sunlight, especially between the second and fifth floor. In terms of amenities, the building has the basic. The spaces are very clean. Location is unbeatable.
People at frontdesk are GREAT, very helpful, efficient and truly reliable! Regarding the management office, unlike Pearl Property (the previous owner), the new management office (Panco) has been very difficult to deal with. They have been sometimes kind of rude, and have had serious problems to respond on time when damages occur. Moreover, they have administrative problems – In only one year, people in charge have changed three times.
Lots of space, cardboard walls, tricky apt selection
My 1br is very good and spacious (with a study area), facing Sansom Street. It gets a good amount of sunlight and street noise at night is usually tolerable (there are bars a block away). However, walls are very thin and you can almost feel like you are in your neighbor's apt. They don't even need to be that noisy.
I recommend this building because I like space, hardwood floor and location. But gym is small and management far from great. Other caveat: always pick apartments facing Sansom.
Great Location, nice apartments but pretty bad management
I love my apartment because of the location and the distribution, but it was recently bought by Panco and the management has been horrible.
Great building, but prefer previous building management
Great building but the quality of management has gone significantly downhill since changing over from Pearl Properties last year.
LOVE the Sansom!
The Sansom is fantastic because it's a decently priced, modern building with a location that cannot be beat. You're right by all the major stores and bars MBAs use and minutes from the other big apartment buildings (ICON, 1700 Chestnut, Claridge). It's a quieter building, too. Lots of light and space given the high ceilings in most units. You're in front of or literally in the same building as ton of great restaurants (Abe Fisher, Federal Donuts, Dizengoff). Plus, you get discounts at Adolf Biecker (hair salon housed in the building).
Downsides: No big common space, management is fairly unresponsive, and they've had issues with the restaurant next door not getting their garbage taken out, leading to the lobby smelling funky on occasion.
Very spacious apartment compared to most
Paying the same rent, if not cheaper, than most apartments in Arlington. Has spacious bedrooms, 2 bathrooms and large living room, kitchen and dining area + a balcony.
Gym + pool is a plus. Building itself looks a bit old but apartments are updated.
Bank for the Buck
Older apartment, but a steal on rent with relation to location and size. Biggest negative is the small parking lot. Utils are split among units of same size, which is also a negative when you're trying to be conservative. Huge ground floor pool (with 9ft. deep-end)
Great Value for Location
The point is by far the cheapest luxury apartment in pentagon city. I looked at all the apartments there during my search. The other apartments have similar amenities but with bigger companies and more luxurious lobbies. This is a hidden gem. The apartments are newly redone and finished nicely. Also have washer dryer in unit unlike the other apartments down the street. There's a lovely pool and sundeck. I honestly have no complaints about this building. We're right next to the public library which I love and off the main road of South Joyce so it's a lot less rowdy. Easy walk to costco, metro and the mall
Not in the best condition
Old building with not enough maintenance for the price paid.