Rittenhouse Management Company

 3 listings          
 63 reviews
7.5
Building rating
7.1
Management rating

Apartments located in

What's great

  • Emails are answered and maintenance requests are handled within 24 hours
  • Building management is very on-top of everything and "by the book"

Recent Rittenhouse Management Company reviews

Great value for money

7 management rating Reviewed by on

Although the building is old and residential elevator is small, the building is well-maintained and room is spacious. I like the neighborhood: it's quiet and safe. The management is responsive and takes care of the problems well. The best part of the room is that we have a lot of sunlight.

Delancey Place
 / Philadelphia  / 2 beds, 1 bath

Townhouse

7 management rating Reviewed by on

Great location, quiet, amazing doormen. Refurbished apartments are really nice.

The Townhouse Apartments
 / Philadelphia  / 1 bed, 1 bath

Not bad at all

8 management rating Reviewed by on

The apartment and facilities are clean. I like the layout of the studios, It makes you feel as if you have more space than you do, with a large built in closet and a dining area that I use as an office. I haven't had any issues with noise. Very quiet with respect to outside noise and you can't hear your neighbors. The doormen are very helpful and friendly. Management is super quick to fix things - usually addresses issues same day. Location is pretty good, being right near Rittenhouse square.

Only things that I would reconsider for next time would be that there is no common area so all guests need to be hosted in my apartment. The laundry machines are coin operated so its a bit of a hassle to get quarters now and then to do laundry. The building is old so sometimes things don't work well. I had an incident in my apartment when there was a water leak and my ceiling collapsed due to the water collecting on top of it. This happened in the span of an hour, but the management came in right away to start cleaning and built up the ceiling while I was at school the next day.

If I were to do it again, I would probably live in the same place because the pros have seemed to outweigh the cons. The price is good. I would consider getting a 1 bedroom instead of a studio so that I can host more people.

The Townhouse Apartments
 / Philadelphia  / Studio, 1 bath

Building is old, which causes problems

5 management rating Reviewed by on

I've had a bunch of issues this year -- cockroaches, a water leak that ruined my closet and has led to clothes lying everywhere in my apartment. Management is responsive, but not nice. I'm certainly not living here next year, and I will definitely be living in a much newer apartment building with more of a community and an included gym.

The Townhouse Apartments
 / Philadelphia  / Studio, 1 bath

Hidden Gem

8 management rating Reviewed by on

The Townhouse apartments are in a great location you get a lot more space than nearby high rise apartments. The Renovated Units are a fantastic value. The doormen are outstanding and management and the maintenance team are always responsive and ready to help. Despite the renovations, the building itself is on the older end, but I haven't had any issues from that.

The Townhouse Apartments
 / Philadelphia  / 1 bed, 1 bath

Phenomenal location and helpful staff

10 management rating Reviewed by on

This is an older building but many of the units and common spaces have been re-done and look fresh. The location is great - right across the street from Metropolitan Bakery / Cafe and on the quieter (and nicer IMHO) part of Rittenhouse Square. The staff (doormen, management, repair) are all very responsive and helpful. What this building lacks in amenities it more than makes up for in how well run it is.

The Townhouse Apartments
 / Philadelphia  / Studio, 1 bath

The Townhouse

7 management rating Reviewed by on

The apartment is very nice. It has been recycled because its an old building and it has high ceilings and hardwood floors which i always prefer. The location is one of the best things. One block away from Rittenhouse Sq. The area is beautiful and it's also very close to grocery stores and many bars and restaurants. The building has laundry but doesn´t have any other amenities: no pool or gym, so if you want that this is not a good option.
The administration is good. We haven´t had any big issues so far, except for the fact that they spent most summer fixing the building and we had contractors outside our windows at 7 am every morning, which was a little bit annoying.

The Townhouse Apartments
 / Philadelphia  / 1 bed, 1 bath

The Townhouse

9 management rating Reviewed by on

An older building so there have been some elevator/maintenance issues. But staff try to respond quickly and the location is amazing. I would live here again.

The Townhouse Apartments
 / Philadelphia  / 1 bed, 1 bath

Great unit, bad management.

1 management rating Reviewed by on

Our renovated unit is beautiful and the location is ideal, but management leaves much to be desired.

The Townhouse Apartments
 / Philadelphia  / 1 bed, 1 bath

Townhouse

2 management rating Reviewed by on

This is a lovely building and the apartments are pretty, get lots of natural light and many are renovated. However, living here the past 6 months has been pretty frustrating as there is a ton of construction going on (elevator, outside face of building, random apartments in building, etc). This construction is not progressing quickly and it interferes pretty dramatically with daily life (e.g. workers outside windows, loud drilling, only one elevator available). I would check on the state of the construction before jumping in here.

The Townhouse Apartments
 / Philadelphia  / Studio, 1 bath

Good Value; but Some Inconviences

3 management rating Reviewed by on

It's a great location and you can get some good apartments for good rent. That being said, the management company has been overall disappointing. The property manager is a stickler for rules, so you don't get away with things that you would think wouldn't be a good deal. For example, package delivery. The manager enforces the lease that says large packages can't be delivered unless you are present, and you have to reserve the elevator ahead of time in order to move the package. This is unnecessary and often impractical. Additionally, management removed the AC units from our apartments at the beginning of October even though it was pretty warm throughout the month.

This has been compounded with the construction going on at the building. As a result, one of the two elevators has been out of commission for two months (this is why they said that they had to remove the AC units early) and we have had extensive power outages (8 hours) and only given 3 days notice.

On the other hand, any time I have needed something fixed, management is very responsive.

The Townhouse Apartments
 / Philadelphia  / Studio, 1 bath

Okay option

5 management rating Reviewed by on

The management company can be difficult (frequent work on the building, water being shut off), and there are no real amenities beyond laundry in the basement and the doorman. But the doormen are not very friendly. The best thing about the building is that the apartments themselves are nice, hardwood floors, high ceilings, not bad prices for the space, can't hear the neighbors through the walls. Not a bad option but I would spend more time looking if I were to do it again.

The Townhouse Apartments
 / Philadelphia  / Studio, 1 bath

Strongly advise against moving here

2 management rating Reviewed by on

I would strongly advise against anyone considering moving here.

Cons of living here:
* Elevators (of which there are only two for a 16-floor building) get shut off for months at a time
* There is constant extremely loud drilling and hammering on the building starting at 7am
* Many of the apartments are not renovated, and have loud clanking heaters
* The building has been undergoing construction to its exterior for months -- I am higher than 10 floors up, and am often woken up at 7am to construction workers standing/talking right outside my window. I have to keep my blinds closed all the time during the week.
* Water outages happen very often with very short notice
* Electricity outages also happen - This week, we were given 3 days notice for an 8-hour full building power outage (including elevators) during the workweek. Extremely inconvenient, and if you live on the 16th floor, you're walking up/down 16 flights during that time.
* Management literally does nothing to compensate residents for the endless inconveniences, and is very unfriendly / strict
* Lease terms are very resident-unfriendly
* Move-in dates and policies are very strict / unflexible

Pros of living here:
* Very friendly doormen
* Location
* Bright and large apartments

I understand that old apartment buildings need to be renovated, but myself and at least 30 other residents I know of (I am on group communications with them) feel that we had no idea of these hassles at the time when we signed our leases. The least management could do is provide a rent concession to residents for these past and ongoing unexpected inconveniences.

The Townhouse Apartments
 / Philadelphia  / Studio, 1 bath

Overpriced for the amenities, constant construction

5 management rating Reviewed by on

I very much like my unit, but it's pretty pricey considering the building has no amenities. There are doormen, but I have often come back and they are asleep or sitting there while the door is locked. There has been construction at the building almost all year beginning at 7am, which makes it near impossible to sleep. This was not communicated when the lease was signed

The Townhouse Apartments
 / Philadelphia  / 1 bed, 1 bath

Despite good location, a lot of headaches to put up with

4 management rating Reviewed by on

I lived here for 2 years along with other Wharton students. All of us were thoroughly frustrated with the building and management's inability to respect residents' living standards.

Aside from the LOUD, never-ending construction, there are water cuts, power cuts and elevator shutdowns with minimal notice. While old buildings do need construction, management should have factored the incredible amount of inconvenience into reducing our rent upfront or providing advance warning when we signed the leases. Even the water and power cuts could be timed better so as not to cause residents the maximum amount of hindrance possible.

Here are some of the issues I (along with other Penn students) experienced during our 2 years of living here:
1. Only 1 elevator worked for months at a time, which means you're waiting ~3-4 minutes on average.
2. Extremely loud construction starting at 7/8am every morning. Wish I could post a sound/video clip of it so people could hear how loud it is.
3. Frequent water outages with less than half a day's warning, strangely timed for mornings which is when one needs water to be available the most.
4. Recently there was an 8 hour POWER outage from 10pm to 6am which meant that one had to be prepared to not have any light, wifi or pumped water. Again, this could have been timed for the middle of the day when there is a lesser need for light/residents can plan to be elsewhere, but management did not think it necessary.
5. Apartments are very old. I did not have a dishwasher and had to buy a countertop. The heater makes loud noises at all times of the day.

I do like that fact that my apartment is relatively spacious, the location is great and management is responsive to anything that needs to be fixed. Other than that, would probably not live here again.

The Townhouse Apartments
 / Philadelphia  / Studio, 1 bath