BH Management Services
- Great amenities on offer.
- Front office staff are friendly.
What could be better
- Management is unresponsive to complaints.
- Management lack good communication skills.
Recent BH Management Services reviews
Decent Beginner Place
This apartment is very nice on the inside for a young professional just getting started after college. It has a pool, decent gym, a lot of acreage plus tennis courts. The outside of the property could use a lot of work including the hallways. The management is not very responsive if you call the property as well. There is a lot of potential here but needs work to compete with new apartments being built in the area.
Lots of old people
Really nice apartments, rent is a bit high for the area but the convince is awesome. About <10min drive to Capital ones campus. Not that many young people living in this complex/area so you'll find yourself taking a Uber/Lyft downtown on weekends. The cab fare downtown usually cost around $15-$20 to and from Short Pump.
Some management issues
The management did not do their part in communicating or reaching out to me. For paying over $1000 for rent, I expected a much better relationship with the front office team.
Good Place to Be
The Ridge offers great amenities and the management is always helpful. They have Starbucks Coffee everyday all day which I love as well. Overall this apartment is a great location to live at and the neighborhood is excellent as well. I recommend the Ridge.
My husband and I have lived here for almost 2 years now and really have enjoyed our time here! We really liked the Far West area of Austin and decided that these apartments were the nicest and most newly renovated in the area! We're a mere 10 minutes from downtown and are in a central location to all of our favorite spots! One of the complaints we have had over the last 2 summers is that our a/c doesn't work very well which makes it pretty uncomfortable in those hot months! The ladies in the main office are friendly and helpful and all in all we have had a pretty great experience here!
Best in the Area
From our experience of living off Far West Blv., The Ridge has been the nicest apartments in all categories. It has a great location off Mopac and they really do a good job of keeping the apartment up to date, as well as responding to service calls promptly.
Bass Lofts is the best!
I love this place. Friendly people, beautiful pool, always well kept grounds. It's very dog friendly with 2 separate parks for your dogs to play in. There is always something fun going on, and the management is wonderful! Quick walk to the beltline and all the fun that happens in Inman Park. Plus, the front of the building faces Little 5 Points and there is always something interesting going on there!
Great location, decent complex
First the good: The complex is in a great location, right by river & trails, close to mall and highway access, and is priced competitively. Maintenance crew is quick and polite. Management is decent to work with (although I had to fight to get wire shelving installed in my laundry room). Nice clubhouse & pool. Now the not so good: units are old and still seem dated even though "updated". Updates are cheaply done. No wifi at clubhouse, even though this has been requested again and again. The bathroom in clubhouse gym is disgusting. Gates are always broken although they just were replaced. However, I would still recommend this complex.
I enjoy it
Overall I've had a great experience here. There are always going to be cons about a place but the pros out weigh the cons. Friendly neighbors, easy access to nearby places to eat, the maintenance people respond fairly quickly. The only downside is of course many college students.
Great place to live
Bass Lofts has been a wonderful home. The apartments are clean with nice appliances. However, there was not a lot of storage space in my apartment. It is centrally located, close to the belt line and restaurants. All of my neighbors have been very nice and a little quirky. There is gated parking and a gym available any time of the day.
Review of grove
The grove is a cozy apartment. The management often features community events with free food or entertainment. The location is great and within walking distance to a gym, coffee shop, and grocery store. The price is steep, but you get what you pay for.
Not the best for post college grads
Chastain Terrace feels like it's more geared towards families. Since living here for the past year, my roommate and I haven't met many people our own age here. As recent college grads, we wanted to get the Buckhead experience, and living here was a little bit cheaper that other places and still close to the bars. It's an ok place to live but feels more suburbs that we would have liked. Also, maintainance is not very reliable and we had things constantly going wrong.
Chastain Terrace is a cute little apartment complex surrounded by woods, which is why we were first drawn to it. Its only about a 5 minute drive to the bars and less than that to get to Chastain Park, so its a good location. Also, you're getting the Buckhead living for Sandy Springs prices.
Other than that, from the beginning, they put us in the wrong apartment, and the one that we ended up moving into was covered in dog hair. There have been countless things that have broken, such as the dish washer and garbage disposal which took over 2 weeks after putting in 3 maintenance requests to get fixed. If you want to pay your bill online, forget it unless you want to pay $40 extra dollars, which is the cost of the "convenience fee."
The office staff is really nice, I just think there have been some management changes and they still need to sort out all the kinks.
Nice, but pricey
My apartment is really nice compared to anything you will find in the fan or downtown but of course you pay for it. Most events happen in the Fan or Downtown so driving is involved but there is still a ton to do in Short Pump and it only takes 10 minutes to get to work, if that.
West Broad Village
The apartments in the West Broad Village are quite nice but the location is a bit too commercial