Buckingham Management, LLC.

Woodbridge was a great place up until about 2020. (I moved here in 2016.) Now, it is a s*** hole. If you must live at Woodbridge Apartments, be prepared to pay for amenities and utilities that you don't have access to nor use. The swimming pool has been closed for three years, squalid public spaces (e.g., the exercise room), endless maintenance and public health/safety issues, communication failure from the office, lack of responsiveness documented by customers, overcharges for water, sewage, electricity.

Naturally, I'm embittered by my experience here over the past 5 years. I am not a vindictive person. I am merely reporting the truth in my experience, and warning potential residents.

Buckingham has nearly $4 billion USD in assets under management, and an annual revenue upwards of $90 million. Their Board of Overseers members receive up to $40,000 per year as an annual cash retainer, for four meetings per year. They get $10,000 for 2-3 hours of work in a posh meeting room with all expenses paid. Buckingham pays its board members to put on a suit, get fed $100 lunches, and make big business decisions. Apparently, their input is worth $4,000 per hour. Oh, I know they take time to read the preliminary reports, do a little homework, and respond to some emails now and then.

They are rich. We pay comparatively high rent for borderline slum-like conditions. None of this makes sense.

Most egregious is that we residents aren’t asking much, and there is a simple solution to our daily problems living here: Money. Instead of acquiring more property and increasing their real estate portfolio, Buckingham could swiftly inject some cash (manpower, materials) into the properties they own. This would improve the quality of life of its paying customers.

There is no way to contact Buckingham’s corporate office. I have wanted to speak with them for years. However, you can find the CEO’s contact info online if you’re savvy. He lives in Indianapolis in case you want to drive there and have a word with him.

In 1984, when this complex was built, the founder elected to buy cheap copper piping from China to cut costs on plumbing. Forty years later, the company’s residents are suffering not only inconvenience, but deprivation and fraud. Why fraud? Because Woodbridge has not kept its word for services offered, and they’ve made no capital effort to course-correct.

The place is now falling apart, which is physically inevitable. Atrophy happens. Buckingham’s failure to invest in their existing assets is the reason I’m posting this.

In short, $1,550/month for 610 square feet is not justifiable for this place.

Do not assume Woodbridge’s advertised base rate is what you will pay per month. Electricity/gas is a separate bill. Their community water and sewer system charges will vary. Living alone, I help pay the water bill for families of six. That does not bother me so much as the fact that my sewage charge for last month was $71 and my water bill was $41—despite my plumbing not working for one week. And unless you live off the grid, your rent will include internet/cable services ($83).

This once was a gorgeous, healthy, thriving community. It still could be, but greed and negligence has taken root.

Nice to be close to campus and downtown Indy night life. Quiet and Safe but a little pricey.

Have really liked it so far

I love my apartment. There's plenty of space, I get my own bathroom in my bedroom (both rooms have attached bath). Rent is fair. But management is not responsive and maintenance requests sit in the queue for a long time.

The experience has been great! It has been an easy transition into this apartment complex, especially as an out-of-state student.

Even tho some of my classmates my be paying less. I like the fact that I am 10 minutes away from my classes by walking. Also parking lot under the building is nice to have, especially for winter. Gym and other amenities are also satisfactory

Cityway is a very safe place to live with wonderful amenities but it is on the more expensive side and sometimes maintenance seems to completely ignore requests and things never get fixed or take an incredibly long time.

Great leasing office. Good study rooms and gym on first floor!

The Foundry South is a great location with a 10 minute walk to campus. It has Trader Joes right down the street and several restaurants/bars right on Eddy Street. The buildings are very new and well taken care of.

The management is not the greatest and the lease process was very unclear and confusing. You typically have to reach out to management several times before your concerns are addressed. The mail/package room situation is an absolute nightmare that could easily be fixed.

It is definitely the nice apartment building at Notre Dame of campus. However, sometimes maintenance can be slow to fix things and if you live in the amenities building and face the back part with the fire pits and pool, sometime people stay out there until 2 am blasting music on school nights and property management does nothing to regulate it, even through there are noise ordinances and “closing times.”

Great location

Admin is bad, and slow in responding. Sometimes unresponsive or not helpful at all. Depends on the day.

The management is not great (they never answer the phone or email). You must go in person if you want to speak to them and get a response. It is really expensive for no reason. It is better than Overlook but Management is chaotic, the parking situation is tricky and too expensive for parking down the street in a parking garage, and a lot of things are broken in the apartment. Management messed up on removing the furniture from my apartment and are now charging me additional charges each month for their disorganization and mistake. Worth it for the amount of ND students that live there and how close it is to campus.

Management needs work but they can get away with sub-par service because of the location

It is easily the best location, and all my closest friends live here which has made it worth it. However, the price is absurd. After fees I pay probably 2100/month to live in South Bend Indiana....come on. Also, the front desk staff is awful, and packages constantly go missing. The maintenance guy is great though and responds right away.