Mac Property Management
- Management is very responsive to residents' needs.
- Conveniently located next to public transit or retail options.
What could be better
- Management can be disorganized when it comes to move ins/outs.
- Maintenance staff leaves something to be desired.
Recent Mac Property Management reviews
Beautiful space to live in a great neighborhood
Living at Montclair has been an overall great experience, however with some inconveniences and miscommunications. The property is great, my apartment is beautiful and modern with a fabulous view of Forest Park. It is small, but I don't need much more space. It is quiet and they have multiple study rooms in the lobby, plus a small gym. The rooftop is amazing for happy hours and hang outs and the view cannot be beat. The door attendants are super nice and helpful, and security is very good, but management is hard to reach and they are bad a communicating. I have had issues with parking and random fees being put on my account. They always fix the issue, but it is usually a hassle. On the bright side, maintenance is good and they come to fix any issues immediately. Also, Mac Properties does a ton of fun events (virtual now) that provide great resident perks. They have Zoom cocktail and cooking classes with local restaurants and they deliver free ingredients to your doorstep, wine and paint classes, exercise classes, opportunities to win gift cards, and discounts for local businesses. Overall, as I move out this year, I will definitely miss my time at the Montclair and all the good outweighs any difficulties.
It’s only a 5 minute drive from school and it’s right next to Soulard, so I’m within walking distance of tons of bars and restaurants. Im down the street from a park, so I can get outside. And I have secure parking behind the building. I’ve never felt unsafe near my building.
Recommend living here
I have not personally had any issues with my apartment. I have made 2 maintenance requests and both have been addressed really quickly. Package pick up is easy. I don't have in-unit laundry but there is a laundry room on each floor so no basement laundry which a lot of people end up with. I park on the street for free and I have not had any problems but there is a gated parking lot for $35 a month. A great thing about the apartment is that I don't hear a lot going on through the walls. My friend lives above me and she even went upstairs and jumped up and down to test it and I heard almost nothing. I do occasionally hear music through the walls but that's not bad. I have 9 windows in my apartment which I love and the window sills are big so my cat likes to sit on them. I have had a few problems in that the hallway that my apartment is on doesn't have carpet yet because there was a fire before I moved in but they are working on fixing that and it honestly doesn't really affect me. Management can be a little tricky to get in contact with but I haven't had any major problems. Amenities wise there is not a pool and the gym here is super tiny so if you care about that then that is an issue. But also I am so close to forest park and I get to go on walks and stuff to the park and I can walk to the art museum and stuff which is nice.
Great Place to Live
Great, secure place to live at a reasonable cost.
Montclair on the Park Review
Good place to live!
Management Very Unhelpful, Bad Quality for Price
I hate living here. I have had issues since I moved in. My door was broken when I moved in and they replaced it with a door that does not fit, is missing a door hinge, it is covered in sharpie writing, and does not have a peephole. I have been hounding them for months now to get this worked out. You would think they would care since this is a very basic security concern. They do not communicate with residents--currently, we have been without our washers and dryers in the building for a week now. They did not tell us they would be replacing all of them, how long it would take, etc. so we have no method of doing our laundry. I overpay for a building in disrepair. There are incomplete construction projects all throughout the building that have not been touched since I moved in. Also, there is a broken window on one of the exterior doors to the building. On top of that, the doors to the building never close so really anyone could walk in at any time. Furthermore, for the first two weeks I lived here I did not have a key to the actual building because they did not believe me when I said the key to my apartment did not also open the exterior doors. Luckily, one of their realtors gave me an access code that is meant for property management only to use.
Seems pricey, but it's worth it; it's good enough
The staff is excellent. Apartments are excellent and updated.
I did quite a bit of searching before settling on Shoreland, and it's true that you're going to be paying ~$400 more per month than you would at most other places in Hyde Park. Plain and simple, what you're paying for is central air conditioning, the in-unit washer and dryer, and door staff. If you are fine with a radiator, window A/C, stairs, and shared laundry room, then save the money and go elsewhere. If you can afford the conveniences, it's worth it.
Difficult Management - Nice Amenities
Regents Park is exactly average for a mid-quality high-rise in Chicago. On the one hand, its amenities (gym, pool, in-building good, cheap take-out food, and package receiving room) are nice. The views, particularly from south-facing (odd-numbered) units in the south tower, are quite good and the units get good sunlight. The apartments themselves are really nice quality, especially if you get a unit without carpet, and I've never had any issues with the utilities or appliances. Also, the location (along the 6 bus route and Metra line) is very convenient, especially for a Hyde Park apartment.
However, Mac Properties is a very difficult management company to work with. With the exception of quick and easy maintenance requests (like a clogged drain) they are slow to respond to most requests and often need frequent in-person reminders to take action. This is a bit easier because the building is large enough that they have a resident services team in the building, but it's still a hassle.
I'd say that the building is about 7/10 as far as high rises in Chicago (for the price range) go, but the management is about 4/10.
This building has a very high concentration of UChicago students. This, there are multiple buses that run between the building and campus. 172 picks you up in front of the building and drops you off in front of Booth. It’s also free for UChicago students! The rent in the building ranges between 1500 and 2000 for one bedroom depending on the floor and whether it is fully renovated. Beautiful view and very convenient. Steps away from Metra and Bus 6 to go downtown.
Basic Apartment Complex - Nice to be close to campus.
Apartment is rather basic. Management is kind of bad to work with. Nice to be close to campus. Has good access to public transportation.
Great place to live if you're less social
My apartment is completely beautiful: crown molding, spacious, uninterrupted lake view from all rooms. The drawback is, of course, that it's not in the Loop with other Boothies. I recommend East Park Tower if you need your space from all the social action. You also need to have some money set aside each month for late night Uber rides from the Loop.
Beautiful, well-maintained units & excellent everyday staff
The units in Shoreland are beautiful, clean, renovated, and well-maintained by the building's maintenance team. The building is incredibly convenient for law students. The 171 bus stops in front of the building and at the law school, so even on the coldest winter days you don't have to be outside much. Trader Joe's is about a 10-15 minute walk away, and is also accessible on the 171 bus route. The everyday staff is excellent. The front desk staff are very kind, helpful, and trustworthy with packages. The maintenance team is outstanding - very responsive to maintenance requests. While this certainly isn't the cheapest option in Hyde Park, it's worth it for the quality of the building and amenities.
The management company, MAC, can be challenging to communicate with when it comes to rent renewal. But if you ask to speak to the right people, they will accommodate you. You only need to do this once a year, and it's worth it for the great units.
Great building with amenities in East Hyde Park
Shoreland has a great community feel and is pet friendly (a benefit for both residents with and without dogs). The building has a gym, common areas and a 24-hr front desk attendant. The units are spacious, newly renovated, and complete with in-unit laundry.
In terms of location, Shoreland's close proximity to Lake Shore Drive and Promontory Point are a plus, not to mention the convenience of having the 171 bus stop directly in front of the building. All around, it's a great building -- although more on the expensive side.
Great access to school, comfortable apartment. It's nice to have a 24 hour doorman and all utilities included. Definitely feel very safe. Management is also super responsive, and all my problems are fixed by the day after I submit a report. Only complaint is that it's a bit far from grocery stores.
Relatively cheap apartment with character
Windermere house is notably cheaper than many of the surrounding apartment complexes; and, despite MAC having a bad rep, I haven't had any problems here. Our door was broken, and it was fixed within the week.
It is also much larger than the other apartments I have seen in HP.