Mac Property Management
- Management is very responsive to residents' needs.
- Conveniently located next to public transit or retail options.
What could be better
- Management can be disorganized when it comes to move ins/outs.
- Maintenance staff leaves something to be desired.
Recent Mac Property Management reviews
Seems pricey, but it's worth it; it's good enough
The staff is excellent. Apartments are excellent and updated.
I did quite a bit of searching before settling on Shoreland, and it's true that you're going to be paying ~$400 more per month than you would at most other places in Hyde Park. Plain and simple, what you're paying for is central air conditioning, the in-unit washer and dryer, and door staff. If you are fine with a radiator, window A/C, stairs, and shared laundry room, then save the money and go elsewhere. If you can afford the conveniences, it's worth it.
Difficult Management - Nice Amenities
Regents Park is exactly average for a mid-quality high-rise in Chicago. On the one hand, its amenities (gym, pool, in-building good, cheap take-out food, and package receiving room) are nice. The views, particularly from south-facing (odd-numbered) units in the south tower, are quite good and the units get good sunlight. The apartments themselves are really nice quality, especially if you get a unit without carpet, and I've never had any issues with the utilities or appliances. Also, the location (along the 6 bus route and Metra line) is very convenient, especially for a Hyde Park apartment.
However, Mac Properties is a very difficult management company to work with. With the exception of quick and easy maintenance requests (like a clogged drain) they are slow to respond to most requests and often need frequent in-person reminders to take action. This is a bit easier because the building is large enough that they have a resident services team in the building, but it's still a hassle.
I'd say that the building is about 7/10 as far as high rises in Chicago (for the price range) go, but the management is about 4/10.
Basic Apartment Complex - Nice to be close to campus.
Apartment is rather basic. Management is kind of bad to work with. Nice to be close to campus. Has good access to public transportation.
Great place to live if you're less social
My apartment is completely beautiful: crown molding, spacious, uninterrupted lake view from all rooms. The drawback is, of course, that it's not in the Loop with other Boothies. I recommend East Park Tower if you need your space from all the social action. You also need to have some money set aside each month for late night Uber rides from the Loop.
This building has a very high concentration of UChicago students. This, there are multiple buses that run between the building and campus. 172 picks you up in front of the building and drops you off in front of Booth. It’s also free for UChicago students! The rent in the building ranges between 1500 and 2000 for one bedroom depending on the floor and whether it is fully renovated. Beautiful view and very convenient. Steps away from Metra and Bus 6 to go downtown.
Beautiful, well-maintained units & excellent everyday staff
The units in Shoreland are beautiful, clean, renovated, and well-maintained by the building's maintenance team. The building is incredibly convenient for law students. The 171 bus stops in front of the building and at the law school, so even on the coldest winter days you don't have to be outside much. Trader Joe's is about a 10-15 minute walk away, and is also accessible on the 171 bus route. The everyday staff is excellent. The front desk staff are very kind, helpful, and trustworthy with packages. The maintenance team is outstanding - very responsive to maintenance requests. While this certainly isn't the cheapest option in Hyde Park, it's worth it for the quality of the building and amenities.
The management company, MAC, can be challenging to communicate with when it comes to rent renewal. But if you ask to speak to the right people, they will accommodate you. You only need to do this once a year, and it's worth it for the great units.
Great building with amenities in East Hyde Park
Shoreland has a great community feel and is pet friendly (a benefit for both residents with and without dogs). The building has a gym, common areas and a 24-hr front desk attendant. The units are spacious, newly renovated, and complete with in-unit laundry.
In terms of location, Shoreland's close proximity to Lake Shore Drive and Promontory Point are a plus, not to mention the convenience of having the 171 bus stop directly in front of the building. All around, it's a great building -- although more on the expensive side.
Great access to school, comfortable apartment. It's nice to have a 24 hour doorman and all utilities included. Definitely feel very safe. Management is also super responsive, and all my problems are fixed by the day after I submit a report. Only complaint is that it's a bit far from grocery stores.
Relatively cheap apartment with character
Windermere house is notably cheaper than many of the surrounding apartment complexes; and, despite MAC having a bad rep, I haven't had any problems here. Our door was broken, and it was fixed within the week.
It is also much larger than the other apartments I have seen in HP.
Great for law students
Only issue is it is occasionally difficult to find a parking spot, if you are looking for one.
Shoreland is great!
It definitely is a bit on the pricey/fancy side, but I think it’s worth it for the location (bus stop in front, next to the lakefront running trail, somewhat close to Trader Joe’s and close to open produce.) 24 hour front desk and package pickup is great. Management has been really nice so far.
Feels like home
Compared to some of the other apartment buildings I would say Shoreland is the best value and experience. The front desk staff make you feel at home and always welcome. Maintenance requests are usually completed within 48 hours. The lighting and general apartment experience is better than Regents. Quite a few law students live in Shoreland so you get a nice community feel and you don't have to leave much. Also the bus stop is right outside and they usually give you $70 of Uber credits per month for rides home from the law school (after 5:30 and before 8:30 on weeknights).
I really like living in the Shoreland. I think the amenities (particularly in-unit laundry) are great, and I like the social component of there being so many law students in the building. The front desk staff are warm and personable and maintenance has been incredibly prompt whenever I needed them.
Great Location & Amenities
Building is very nice, 171 stops right in front making it very convenient. Amenities like the club room and gym are clean and easy to use. Front desk staff fantastic.
Convenience! Free street parking is very accessible. 171 bus stop out front. Great front desk staff