- Maintenance staff is quick to address any issues that arise.
- The front desk staff is friendly and helpful.
What could be better
- Amenities could use a slight upgrade.
Recent Milestone Management reviews
Ellicott House Apartment Review
Ellicott House Apartments is very nice and located in a great neighborhood. It is approximately 10 minutes away from AU by car. The property management should update the gym facility since most of the machines are outdated.
Very good complex / price
It's a good complex, with a fair price and great location. Close to the freeway in Chandler, Az.
Great place to live!
Good experience; place is nice. Gym is small but rarely crowded. Maintenance comes quickly to fix issues. Staff is very committed and present.
Only downside is about 10 minutes from campus and not as close to the 'action' of Franklin St. or 'downtown' Carrboro.
The name of the place is now The residence at Glenview Reserve
The apartment could use some upgrade but overall the location is what makes it great. Also the commute to school is not that long. The apartment also has a fireplace and they are in the process on working on some renovations
Not Worth The Money
Heating and cooling here is expensive because the apartment doesn’t hold the temperature steady.
Good location - management needs improvement
I live the area but the management company needs to improve in reducing it's maintenance order backlog. It's unacceptable to wait for months for emergency situations to be taken care of.
My roommate and I have had a great experience (2 years) at Autumn Woods, however there are plenty of students in my class that had major problems with the management company regarding apartment issues and their willingness to promptly fix issues/reimburse for inconvenience/having to relocate to a new apartment with movers. Our apartment is of decent build quality, has a great location, spacious, in a safe neighborhood. Be wary of price increases between the two years and fight back when they try to raise rent by $200 at the end of year 1 (you can avoid that entirely).
It's a great apartment - I would definitely live here again.
Apartment would be nice if they maintained public amenities and followed up on maintenance issues.
Gym is not maintained. They throw away equipment and do not replace it. Maintenance crew can be found relaxing on golf carts and chatting on their cell phones during the day meanwhile - my roof is leaking, my window is in disrepair. Poor response from management. My apartment wasn't clean when I moved in. Garbage from previous tenant still there when I moved in and pubic hairs in the bathroom. Community garbage bins left to pile and leak out onto the sidewalk. Children's playground is filthy. I couldn't move because I was moving from another country and school had already started.
My apartment is small and efficient for my needs. It is not the most luxurious accommodation, but you get what you pay for! I commute about 30 minutes each day into Boulder and my boyfriend commutes about 30 minutes into Denver. The location can't be beat.
Can be described as nice
I've lived at Autumn Woods for nearly two years with my partner. The layout isn't my ideal, but the separation between he two bedrooms is nice and having guests has been easy. Parking is usually very good, the area is usually very quiet. There are two food lion stores within a 1 mile radius. The apartments were "updated" last year, by which I mean they had someone come in and do a lazy paint job.
Social Community with Gym & Swimming Pool
Lincoln @ Towne Square, is an amazing place to stay in. It has 3 big swimming pools and a spacious Gym with world class equipment to practice. It has a huge park with play areas for smaller kids with a large play ground too.
The whole area is quite calm and spacious, ideal for all age groups, from kids to elderly residents. The residents can joyfully take a stroll on the pathway, going around the apartment complex or go to the gym and work out, to maintain their fitness.
It also has amenities, like volley ball court and the Management organizes fun activities like Movie screening, Parties.etc. on special occasions. Overall, this is a great place to live in.
Good Size Apartments
The apartments are pretty big compared to some other 1 bedrooms I have seen around town and are usually cheaper. The complex doesn't have as many amenities (they close the pool really early where other complexes leave it open year round, no dog park) and management can be a pain sometimes but all in all its a good place to live.
Hardwood floors, upgraded kitchen. The maintenance staff is quick to address any issues that arise, and the front desk staff is friendly and helpful. The bathroom and heating/cooling system could use an upgrade, but overall a really great space all around.
Autumn Woods looks nice on the outside but doesn't take care of the inside
It seems like the employees prioritized making it look like "luxury" to get a higher monthly rent. However they are terrible property managers. I've had mold, cockroaches, leaks inside and more. It's been months we have been complaining but they still haven't resolved out issues. They always say they're shocked it hasn't been dealt with yet. However the same thing always happens, someone new will come, look at the problem say they will fix it by the end of the next day then disappears with no follow up.