- Conveniently located next to public transit and retail options.
- Unit amenities are very modern and nice.
What could be better
- Management is unresponsive to complaints.
- Maintenance and other staff can be rude to tenants.
Recent Waterton Associates reviews
I love the amenities this apartment provides. The pool is especially great in the summer. They are also almost done completing a bunch of renovations which includes a new gym, new washers/dryers, a community area, and a beautiful lobby. It also has a 24 hour doorman so I always feels safe.
Love this place!
I have nothing but positive things to say about presidential Towers. I have lived here since 2011, and I continually renew my lease. I am now engaged, and my Fiancé moved in with me. She fell in love with it just as much as I did. We are planning on having kids, and plan on raising them here in presidential Towers! Absolutely love this place :-)
I love it here
This is a wonderful apartment building that has incredible amenities. It gives me the freedom to walk wherever I want but also the ability to take transit to any local spots. The rent is a little steep but it certainly is worth the money. I can’t be happier anywhere else.
It’s my first year living here and it’s been great so far. The lobby is from another planet. It’s essentially modeled to look like a hotel lobby and it is absolutely gorgeous. The one drawback is the cost of rent. I one bed and one bath costs me almost two grand. And that’s without utilities or gym access.
Run for your life
This apartment complex draws you in with its low rent price, but then you realize you get absolutely nothing for what you pay. In addition to the rent you pay, you pay for all your utilities (water, gas, electricity, internet, cable, laundry, parking). The doormen are there 24/7 but they will not let you pick up packages unless the in house dry-cleaners are open. The parking lot is owned by standard parking, but they rent out more monthly spots than there are physical parking spots, which leads to daily illegal parkers blocking other cars in. The lot also does not close once it is full because it also serves as the parking lot for FFC and the other storefront businesses. Management is not accommodating, does not fix broken things, does not treat your time or home with respect. The neighbors are also loud and rude. Many people smell like body odor. Those with small children allow them to bang on walls and drop ping pong balls on the floor above you all night long. Management does not care about noise complaints.
Living at PT- Great Value
I enjoy living at Presidential Towers. Some residents complain about slow elevators or uncomfortable hallway smells, though I've had none of these issues. Management is friendly and helpful, my floor is very quiet, the lobby smells fresh and inviting, we have plenty of space, and I've never waited more than a minute for an elevator. PT is very convenient with respect to transit and industry, though stores and restaurants close early because it's in the West Loop. I plan to live at PT for at least a couple more years.
Amazing place to live
Living at Presidential towers is so convineant especially because I work in the Downtown. FFC gym is just below the apartments. There are lot of places to eat.
The only problem is th mailing system of the presidential towers. You cannot collect the mails before they mail you . And because of which ordering with amazon prime is of no use, because you would not be able to collect the mail the same day it is delivered. Plus they have weight restrictions with package delivery. More than 70 lbs packages are returned back.
The apartment is good as its near to your work place. But the experience here is horrible. From maintenance to cleaning services, every person doesn't know how to talk to you. I wouldn't recommend you to stay here except if you want to save time on your commute.
Presidential Towers- Great Location
The apartment is good except for the mail room service. Its horrible as you dont get your packages on time. So technically it doesn't matter wether you have an Amazon prime account or not, you won't get your package on time. And the management will say they are improving but they dont.
Location is the Only Advantage
Well, I do not have to commute for work and that is the only advantage I get by living in Presidential Towers. The management is not so good. Mail system is a total crap. I was expecting a package (had ordered that from Amazon) and never got it. Instead, I got a package that was addressed to someone else.
I personally love the location of the Presidential Towers. I work in the loop and have a short walk or bus ride. Very well done apartment, high quality vibe, and a high class building experience as a whole. I plan to rent here again next year if I can.
Best location in downtown
Presidential tower is the best tower in Downtown area, it is centrally located, with food outlets like Mariano, McDonald, close connectivity to Union station, CTA buses and train nearby. Apartment had Walmart before, but now it is closed. Walmart was really good, it should open again. PT management & security service is really good. 24 hours maintenance is very convenient. Overall PT is best place to live in downtown.
Great Apartment for the Price
This is a great building to live in if you're commuting to the loop. It's very close to the highway, river, and lots of bars and restaurants. The best part about this place is the huge secure courtyard.
It could use some upgrades in the kitchen: it comes with no microwave, and the counters highest level of finishes are laminate. For being so dog friendly, it would also be nice if there was a place for dogs to go on the bathroom in the courtyard, seeing as there is no grass for blocks around the building.
Great place to live
I've been here for a year. It is a good experience, the place is always clean, my neighbors never bother me. The wall-mart is 24 hours, which I can say is the best of all, always saves me. I only had one problem with a package but it was during Christmas time so I understand it was a crazy season. I would recommend living there
One East Delaware
Great door staff, great outdoor pool and amenities, gym is large enough, nice neighbors, parties during the holidays which are nice. Great location in the gold coast, quiet, mix of young professionals, young couples and older couples, some families.