- walking distance to a few decent eateries and bars
- close to a Kroger
- 1 street south of my building has a pretty significant amount of vagrants
- easy access to I75

I have really wanted to like this apartment complex. I love the location, the layout of the unit, and the countertops, cabinets, etc. all look nice. Unfortunately, out of everywhere I've lived, this by far the worst managed apartment complex. I sincerely believe a team of middle schoolers could do a better job. I've had literally nothing but trouble since the first day I've moved in through the day I am writing this review.

When I received my unit it was not cleaned and it was in a state of disrepair: with stains on the walls, inside the refrigerator, on the cabinets, the floors were dirty, the washing machine stained my linens when I washed them during move in with a "mystery brown substance" (no matter what it is, it can't be good and I don't want to even imagine what it was), the A/C was not working, and the bedroom window wouldn't close. While these issues were remedied after complaints, I don't see it acceptable that I experienced this on my literal first day in the unit.

Following this, I did not receive the key to the mailbox for over 2 weeks, and when I finally got it, it was only because I had complained 3 times (as you can imagine, after two weeks without mail it gets a bit old) After the third complaint, it took them all of 2 minutes to cut it while I was in the office.

My car was hit and run in the gated, secure, parking lot that only residents have access to, in direct view of the cameras no less. Again, I calmly notified the office who mentioned they would look at the cameras and get back to me. After the third day of not hearing anything I followed up with the office only to get the response "my apologies we've been busy but I will get back to you today". Finally when they did get back to me, conveniently, I received a text message saying that after I went to the office they attempted to review the cameras again, only to be told that the camera system conveniently "froze", so they did a reset and magically all the footage was lost and was no longer available to review. I was told they would contact the IT team and get back to me. It's been nearly two weeks and I have not even gotten a message with positive, or negative confirmation. Heck, not even as much as a sorry.

Before I moved in I added on a garage to my lease for $100 a month. The garage was not going to be ready until the end of the next month, no issue, when they're available to lease, they're available. To absolutely no surprise, at the end of the day when I went to pick up the remote and key (mind you, I had received absolutely no communication, via call, email, text, saying it would, or would not be ready.) My account was already charged the prorated fee for the rest of the billing period, but magically the remote "had not been programmed by maintenance" yet, and I was told I'd get a text when it was ready. No confirmation as to the date, time, or frankly even the impression that the leasing office cared.

This lack of care and diligence is the experience I've had with the complex from the day I signed my lease and parted with my money to current day. Sure, some problems had been fixed, but only after my belly-aching to the office. Most of these issues I should not have had to complain about from the beginning, as they are the bare minimum a lessor would expect from their landlord. Maybe in a cheaper complex you'd expect (although should not have to tolerate regardless), but after fees (and there is many) I pay in the $19xx's monthly. Beyond Jasmine, the only smiling face in the office who seems to care about her work and the residents, for the most part the rest of the office staff seem inconvenienced to have to get off their cell phones and speak to you (aka do what they're being paid to do).

Do better Camden. I'm asking for the bare minimum: for you to do your job; and for you to stick to your word, both verbal, and in the form of contract. Unfortunately, neither seem likely coming from your team.

Nice interior and relatively inexpensive. management is good but issues with package theft. However, issues with package theft and security have not been resolved because corporate won't provide support to management.

Walk Up Unit with Attached Garage

Two Thumbs Up