Trappers Cove Apartments

In a world where other apartments offer features like: working cabinets that aren't falling apart, flooring and carpet that didn't come with stains and tears prior to my move in, a plastic bathroom sink and shower tile that is in such bad condition that a shower no longer makes me feel 100% clean, moisture dripping from the hvac vents closest to the furnace/AC, a bathroom vent fan that actually vents to nowhere causing the bathroom to become excessively wet after a luke-warm shower, loud noises from the plumbing behind the walls, extreme humidity in the entire apartment to the point that my summer time bed sheets become sticky feeling when they and myself are both clean, WIFI that is both incredibly expensive and prone to outages during peak times almost daily (the WIFI is provided by Bloom Broadband and as of 2025 is either $64, $74, or $89 dollars depending on what level you pick. They all lose connection frequently and no other internet provider is able to provide WIFI within the trappers cove property lines due to a black area. you will be stuck with this horrible WIFI), and so on. The office team here is also beyond incompetent. Due to the fact that the ownership of this sorry establishment is both corporate and out of state, no one in the office REALLY knows how to answer a tough question or help with anything. I have been a resident for 2 years, living on the second floor in a one bed apartment. I attempted to transfer to another apartment, I was met with incompetence and unprofessionalism. My emails that ask important questions such as (can I see photos of what the new unit will look like?) or (does the new unit have a washer and dryer?) have gone un answered. My move was meant to be next week, but upon walking into the office (they don't answer the phone either, prompting me to go in) I had to pry in order to have any of my urgent questions answered. I finally got approval to go look at the new apartment after again, none of my important questions could be answered on the spot, just to find out it did not in fact have a washer and dryer, my only real requirement. After returning to the office to dispute the issue, I had been told that I needed to wait for someone else to reach out to me. In conclusion, do not move in here. Make a few extra phone calls, try a few extra apartment searching websites, this place is a dump.