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High-rise Apartment
Monroe Ward, 300 W Franklin St | Richmond

Top Amenities

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  •  Controlled Access
  •  Fitness Center
  •  Granite Countertops
  •  Hardwood Floors
  •  Laundry
  •  Microwave
  •  Minimum Lease Term  
  •  Parking Available
  •  Pet Friendly
  •  Private Balconies
  •  Short Term Rentals  
  •  Stainless Steel Appliances

User Rating

0 Reviews

About this Location

10 min walk
Limited nearby
public transit
Monroe Park
4 min walk
Lots of bars and
restaurants nearby


1 Bedroom, 1 Bath
2 Bedrooms, 2 Baths
2 Bedrooms, 2.5 Baths
  • Bedrooms

    •  Walk-in Closets
  • Kitchen

    •  Dishwasher
    •  Garbage Disposal
    •  Refrigerator
  • Lease Terms

    •  Minimum Lease Term  
  • Living Room

    •  Ceiling Fans
    •  Central A/C
    •  Hardwood Floors
  • Security & Maintenance

    •  Controlled Access
    •  Gated Community
  • View

    •  Private Balconies
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Overall score

You get what you pay for

We have 3 people in the apartment, so we are only paying about $566 each per month with utilities and parking in the garage included. So it is fairly cheap. However, the customer service is pretty terrible. They are rarely in the office to discuss any problems and are not nice about most things. They take forever to fix any work orders you submit unless they are really high priority. They will also show up at the door without warning that they are coming at a certain time/day. The elevator inspection has been expired since 2015 (it's 2017...) We've complained about these things but nothing seems to happen. We had cockroaches but only briefly and they took care of them. They brag about their rooftop deck when you're touring but you can't get up there without a key that they hold onto and they are never there to get the key from them. They also make you give them your ID and if they leave for the day and you still have the key, you can't get your ID back (sometimes for the whole weekend). They told my roommate she was paying a certain price for parking and had her sign for a different price (which unfortunately she didn't notice) so don't trust them and be careful! Overall, it's cheap, lots of space/storage for the price, nice views from the higher floors but terrible company. We're staying for a 2nd year only because of laziness not wanting to move our stuff.

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  • Roommates
  • 2 beds / 2 baths

The Neighborhood

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