Amazing lobby and doormen. The management company is bad, they are unresponsive and do not seem to care about the experience of their tenants. The roof deck is beautiful and the apartments are very clean and new. The gym is nice but the location is remote.

The apartment itself is beautiful - high ceilings, hardwood floors, and a gorgeous view with a lot of sunlight. The lobby and gym are also nice, and the building is pet friendly. It is right by the 4/5, and close to the 1 and the R, so it's easy to get anywhere in Manhattan. There is free breakfast on Sunday, and occasionally on other days of the week.

However, they don't always treat their residents very well. When you "reserve" an elevator to move in, you expect that you will be the only one using it, and that you won't have to call the front desk and request that the elevator be sent down for every. single. trip. Also, if 2 people live in an apartment, it's reasonable to give them at least 2 keys, and 3 if they ask, even if only 1 person lived in the apartment before (what difference should that make??).

The valet is wonderful, however, as are all of the maintenance employees I've met.

I have lived in the Caroline for almost 4 years. The staff is incredibly friendly, helpful, and professional. The location is absolutely amazing, close to every major subway and downtown! The amenities in the building are excellent. They include delivery of packages right into your apartment, on demand cleaners (they are amazing), a game room, a beautiful roofdeck, a concierge, doormen, handymen, brunches, and summer BBQs! I highly recommend the Caroline!

Very nice building with beautiful apartments at good price compared to others around. The building has a rooftop, two elevators, laundry room, and a gym. There is also storage space available for a monthly cost. Overall it is a great place to live in.