Avenue5 Residential

Aura Thirty2 Review

It's not the best management company and it is annoying to deal with packages over the holidays, but it's a solid spot.

Aura is a great place with fantastic facilities. It’s definitely leased by students so it can be a but busy in the gym / pool / social areas, and it’s hard to avoid classmates, but it’s otherwise great. It’s a bit expensive but it’s amazing to be walking distance to school.

Fire alarms way too sensitive. Constantly being woken up by the alarm.

ABSOLUTELY DO NOT LIVE HERE!! Living here was one nightmare after the next. I originally moved here under different management, and made the mistake of renewing my lease before realizing that the new management had zero clue how to operate an apartment complex. We agreed on a monthly rate for our lease renewal, and for a reason that was never really explained to us (after essentially a year of trying to understand), City House was NEVER able to get us that renewal lease to sign. Therefore, we were living here with NO LEASE DOCUMENT. It truly amazed me how little the manager knew how to do! Couldn't even operate their own leasing system! We were charged incorrect amounts on the payment portal every single month and had to hand calculate on our own what we owed. I went to speak to the property manager at least once a month to try to solve this ongoing issue, and I never once got a good explanation for what was going on or any sense that management was addressing our concerns at all. Zero care whatsoever for their residents' concerns.

Never signing a lease ultimately worked out in our favor because City House was so terrible that we ended up moving out early. At move out, we were charged cleaning fees that were never mentioned (although it probably would've helped if we had a lease!). Management said they would send me the documentation in our original lease that specified this cleaning fee, and they proceeded to send me something that had zero mention of this fee. I.e. they had no documentation of this fee but wouldn't budge on refunding us. Even after we had moved out, this apartment continued to be atrocious.

There is literally zero reason to live here. The amenities are terrible, utilities come out to an absurd amount for "common space" electricity and everything under the sun, management is useless, elevators are broken most of the time, and they've sold half of the garage parking spots to outsiders so residents frequently have to fight for a space. City House knew very well that we were extremely unhappy while living here and did nothing about it, so any attempt from them at this point to try to explain away my complaints would be complete BS. I recommend just paying more for a better quality apartment or living in RiNo/ LoHi. Learn from my mistake.

Peaceful location, great amenities, and great areas to walk nearby!

It was vital to me that I remain in DC while in school. This meant a higher rent price and a longer commute, but it was important to me. This apartment is less than a 5 minute walk away from Union Station, allowing me to take the MARC train up and down to Baltimore each day.

Nice place but over charging

The community in the complex is friendly and clean. Management is quick to respond and easy to work with. Three nice pools with vending machines at two of them. Small gym with some dated but functioning equipment. LuxerOne mail holder.

I have lived in this complex for 2 years. The location is top-tier if you attend DU, but the benefits stop there. Management is unresponsive. Their phones are always off, and there is almost never anyone in the office. The facilities do not justify paying $2200+ per month on rent. The individual units themselves are nice, as long as you don't have a unit that has carpeted floors.

Our first year here was alright. The neighborhood was sketchy, but building security was fine. But management changed and things went down hill.

Issues include:
Homeless people and drug addicts get into the building all the time and trash the facilities.
Packages getting stolen is almost guaranteed and management does nothing about it.
Elevators are down all the time with no warning or notification.
If somebody parks in your spot, they won't tow it and you're just SOL for the next 24 hours.
Internet in the "Soloprenuer Room" (communal office) is spotty at best
Management has a history of letting themselves into rooms with no notice

They're also beginning to charge a monthly fee for parking.

Quiet place with good neighbors.

The front of the building is not bad but if you live in the back there is a lot of dog s***/pee just at the back entrance. Also I would not trust the pool inside. If you like noise and dog s*** you will love the place. If you do not have the rule on paper, do not trust what the administration tells you, they are good at collecting the money.

Beautiful complex and wonderful staff. Dan`elle was friendly, caring and very helpful. I will tell all my friends to live here.

Only a 10-15 minute walk to campus and super close to fun spots in Dupont and Georgetown. Very pet-friendly, and everyone is very friendly.