AMC

If I could give this place zero stars, I would. I’ve lived here for just three months, and it’s easily been the worst living experience I’ve ever had.
Package theft is out of control here. I’ve had over ten packages stolen in under three months—including a high-value item stolen by an Amazon driver. Residents pay for “secured” Luxor package rooms, but these lockers are constantly broken into by other residents, and management does nothing to address it. If a thief is caught, they’re just told to return the stolen items—no consequences.

When I tried to obtain security footage to give to the police, Resident Services refused to provide it. One staff member even told me they do provide camera footage to residents when requested—only for me to later be told they “legally can’t.” Which is it? The dishonesty is unbelievable.

This property is not safe. While a security company vehicle is parked here, the property is rarely (if ever) actually patrolled. On the rare occasions security does appear, they don’t take action. Cars routinely speed through the complex—often over 35mph—creating dangerous conditions for children, cyclists, and elderly residents.

Crime is a constant concern—there’s an active chop shop in the Longitude neighborhood, stolen cars have been recovered by police, and nothing is done to remove the residents responsible. I’ve had to install my own cameras inside and outside my apartment just to feel a shred of security.

The Resident Services team openly admits that they agree with solutions like hiring a Luxor liaison, but say “corporate” controls everything, so nothing ever changes. The staff here are either poorly trained, indifferent, or both. They’ll tell you whatever you want to hear just to get you out of their office, even if it’s completely untrue. They dodge calls, avoid face-to-face interactions, and often put “closed” signs on their doors despite being inside.

Maintenance requests are ignored for weeks—until something is so bad it’s impossible to ignore. My kitchen sink stopped working and filled with stagnant water before anyone came. When a maintenance worker finally did show up, he broke several of my plates and promised management would replace them. A month later, I still haven’t been reimbursed. Instead, they initially told me to file a claim through my renter’s insurance—which isn’t even what renter’s insurance is for.

The leasing staff are trained to sell a fantasy. The lady who helped us sign told us numerous false or misleading “facts” about the property. Once the lease was signed, she became nearly impossible to reach and unhelpful when I sought clarification.

The unit itself is in awful shape—rotting wood floors and framing, marked-up walls and cabinets from previous tenants that were never cleaned or repaired. While Tava Waters spends money making the outside of the property look appealing for tours, the inside of the units is a different story—dirty, outdated appliances, worn-down, and barely livable.

Tava Waters is unsafe, crime-ridden, and maintained by an unprofessional, dishonest staff. They care more about appearances than the safety, comfort, or trust of their residents. I cannot stress this enough—do not live here. It will be an expensive, frustrating, and stressful mistake.

Forcing tenants to pay an extra $65 for shotty internet service with Comcast is diabolical and add that to the gate ALWAYS being broken and wide open, the mailbox door always being unlocked even though it is supposed to lock, the last minute all day constant water shut offs throughout the complex, the repeated leasing staff changes annnndddd they keep going up on the rent every year by almost $200, it's time for me to cut my losses and move my family to a more stable apartment community.

Great apartment, a little pricey

Reasonable place near E2!

I have lived here my whole law school experience. The neighborhood is nice and the location is a happy medium between Boulder and Denver. Only 18 minutes away from the law school. I have had issues with the management here, they will ruin the vibe. I would suggest the neighborhood but not this complex. Also very close to the FF1 bus stop.

They are quick to address maintenance concerns but the parking gate never works and the management office seems to be less organized.

Apartment has a lot of space, amenities like gym and pool are cool. Very close to the university and reasonably priced (for Evanston)

I live in a one-bedroom, one bathroom in building C. The Reserve is really nice in terms of the layouts, the building amenities, and management. My one bedroom is well laid out and big with updated cabinets/finishes. Management is really responsive to any questions and maintenance issues. The gym is good and has a Peloton in it. The lounge also has free coffee and study space. It's got a lot of Kellogg people which is nice, and it's right near E2 which is really convenient. The main problem is how thin the walls are - it is as if my really loud neighbor is talking on the phone right beside me. It was okay my first year when I had quieter neighbors but my luck ran out with my new neighbor. Ultimately, I don't regret living here because I think the price for what I get has been good, but I do really wish the walls were thicker and your neighbors' level of consideration is a big part of whether you're going to like it.

It’s a good community and I feel safe and I like the free parking and the fact that it’s an outdoor apartment, it’s not accessed from the inside of the building.
But they have problems like any other apartment complex

It is nothing fancy but it is fairly nice. Staff tries to be helpful but they seem fairly understaffed so repairs are slow. Tons of amenities like pool, gym, and social events all for free which is nice.

This is nice suburban complex that is about 25 minutes away from campus. A nice option if you want to get further away from the city and closer to the mountains. Family friendly.

It’s nothing fancy and definitely a landlords special in terms of just painting over stuff but otherwise it’s good. Lots of little fees but that’s life in Denver. Close enough to school that’s it’s a quick drive (no public option) but gives you a little breathing room from school. Tons of amenities

We love our apartment - new floors, appliances, lots of space and great price for it. Still a good amount of amenities (pool, outdoor fireplace, gym, fireplace and parking) but MUCH better price than other complexes.

Only complaint is that our walls are SUPER thin and we've had a lot of issues with upstairs neighbors being too loud.

As good as can be expected in the CO housing market until the complex was sold to the new management company. Service has suffered but the apartments themselves are slightly better outfitted/larger than most comparably priced units in the area. Something like this could not be afforded by a normal person on a student budget in boulder, but is attainable for two people in Broomfield.

I have really enjoyed living at the Reserve. They recently were acquired and have new property managers that go above and beyond to make it a great experience. It's in a fantastic location and my unit is updated/relatively large for Evanston! In addition, it is pretty close to the CTA train and a nearby park.