Apartments located in
- Take complaints seriously
- Staff and maintenance are cordial
- Care about their tenants' happiness
- Hold social events for tenants
What could be better
- Staff are not always available to handle requests
Recent Reinhold Residential reviews
Center City luxury apartment great for students!
It's a convenient and safe place to live because it's right by the subway station and just blocks from city hall. There is also 24/7 security. Downstairs has a community room and a conference room with free wifi and printing. It's right across the street from Drexel University Center City campus and Hahnemann Hospital The management can be a little friendlier in terms of accommodation. Very strict when it comes to extending the lease if it's not for a complete year. Parking is also over-priced I believe (extra $200/month).
Good place to live in old city
Have been in the apartment for more than a year now and really enjoying it. The location is unbeatable, close to almost everything. What's more important is you could find parking spot with permit parking, though it is not a very easy task. Management is friendly and efficient. The only down side is you might find roaches etc. from time to time, which is kind of not avoidable in the city.
I've had no issues since living at Trinity Row. I love the location and management is always helpful when needed. They host socials for the residents quarterly. They also take care of the garbage weekly, which is appreciated. Love the in-unit laundry. The only complaint I have is the noise and construction worker's foot traffic from the renovation of the building.
Lot of sunlight, quiet and spacious
I love my apartment and would live here forever if I could. People and management are very nice and take your complaints seriously. The apartment is huge. I have a king size bed, a tv and a desk in my room and still have space to walk without feeling there is no space. What I like the most is the view and I'm waiting every day to come back home and watch the sunset and the philly skyline. My parking is covered which is also amazing. Specially during the winter. I have to pay about 150 to 170 for parking if I remember well. It's worth paying as it's covered and taking into account that parking in Philadelphia is so hard to find. There is a gym and a resident lounge with computers and a printer. 24 hour door attendant. Sometimes homeless people are around the building but this has improved since I moved and safety has never been an issue. I would definitely recommend this place. It is a little pricey but it's worth paying if you are one of those who prefer paying a little more for a very comfortable and cozy apartment.
I went into the office a couple of weeks ago to get some information about the apartments. As soon as I walked in I was greeted by everyone in the office. The staff was so friendly and welcoming! It was so refreshing! When the staff couldn't answer one of my questions, one of the managers, Tom, stepped in. He sat with me an went over every detail! I couldn't have asked for a more attentive and patient staff.
If it's anything like the experience I had in the office, I know living there will be great!
Summary of the experience
- the location is bad. There are only hospitals around here and there is a shelter for homeless next to the building. While getting the car often hear drunk people yelling at each other.
- safety isn't great. The moment you start walking north from the city hall it is less safe. More drunk people, homeless and occasionally someone dealing drugs. Not the worst I have been but not recommending.
- property management is reducing cost in the second year and quality is dropping. elevator not always working and the fired the old crew to hire cheaper labor and you get what you pay for (i.e. did you get a package for me ? No. Are you sure? yes, all the packages are for apt. 317. I think 317 is the street number... and so on)
- MOST IMPORTANTLY the lease contract is outrageous, Seriously, I told them 1 day after the renewal that I wanted a shorter term and they charge 3 months rent for early terminations (got a discount). They charge you 1 month rent if you do not give the keys back...They wanted me to sign a release form in case my son was affected by lead paining while local law requires them to prove the building is safe.
RENT SOMEWHERE ELSE
I just did not feel safe
This building is very old and not renovated at all. We made the mistake of believing what was said online and when we arrived it was a horror story. They promised hardwood flooring, renovated kitchen and bathroom and lots of light. We arrived to a completely carpeted studio with a somewhat renovated bathroom and a 2000's kitchen. Management was nice but not very understanding and problem solving. The area just didn't work for us, it is really near Love Park and in the day it is very nice but at night when you want to go to the Rittenhouse area you find a lot of little gangs just staring at you.
This apartment is in a great location. Easy access to Center City, surrounded by coffee shops and art museums. I love living here. The apartment itself is perfect for a single, working professional. The staff is responsive and reliable, I love having a doorman.
Happy on Broad
Not too much in the immediate area but very short walk to Logan Sq Whole foods and a few restaurants, and not too far from Museums, Rittenhouse and Midtown West areas. Love our apt - Very spacious, good management, parking IN building. Going on 3 years and happy
Great Place for nurses
It has not been a long time at this apartment, however, I have no complaints. It is surrounded by many hospitals and is a perfect location for nurses/doctors. The only thing that I dislike would be the proximity to the homeless shelter and the dangers of living so close to a major road (Vine St) where cars often drive pretty fast.
This a quaint and classy building with a small gym and friendly staff. It's a bit on the pricey side, but it's worth the beautiful kitchen and bathroom, three closets, and washer/dryer in the unit. The building is set back from the street, so there is not much outside noise, and the landlord has a noise policy that keeps the building quiet from the inside. Parking is available, but expensive at $130 per month. It is the ideal location, only 4 blocks from campus and across the street from several good restaurants. There is also a small courtyard with picnic tables and charcoal grills, so you can get out in nature in the warm weather!
Great place to live
The Packard building is a nice rental building, with a small gym, private parking ($180), modern and well kept social areas and is a 15 minutes bike ride from the law school. It is also conveniently located by the Race-Vine SEPTA station, which es 15 to 20 minutes from the 34th station (a block away from the law school). Tenants are mostly Med and Nursing School students. It is at walking distance from where things are happening in center city. Access to the Highway through the Vine st. Expressway is extremely convenient, making it a 18 min drive to the Airport and 15 min to the stadiums.
A pleasant experience with only a few minor gripes
The Old Quaker is a quiet building, so it's perfect if you, like me, can't study that well in a library. The ceilings are very high in each apartment, and you can hear the people you live above you walking about (but you can't hear talking, which is good). I've never had an issue with any of the appliances, and the old maintenance guy was very responsive. The building recently hired a new maintenance person, however, and I have yet to have any issues, so I can't speak about him. Management says they're in the office from 9-5, but this is NEVER the case. The building's manager, Anita, usually arrives at 1 and leaves by 5 every day. This makes picking up a package especially difficult if you work or have class all day. However, if you email her and ask her to leave your package outside the office, she always does so. So this isn't that big of a gripe. The building allows small dogs and cats. It also has a small gym--two treadmills and dumbbells up to 50 lbs. It makes for a nice, quick workout when the weather is too poor to get to your usual gym.
The Metropolitan is a beautiful building. The units have all been renovated with stainless steel appliances and granite counter tops. The wood flooring looks really nice and doesn't feel cheap. The building also comes with some common amenities (e.g. Community room, conference center, and a gym). The only real downside is that there aren't any nearby grocery stores.
Pleased with the Metropolitan
I've lived here for a little over a year and I have very few complaints. Pros: The rent is quite reasonable, the location is amazing, the staff and maintenance are cordial and attentive, and the walls are thick so there is very little noise. Cons: Although I love the location, the neighborhood can feel a little unsafe late at night. In addition, there is construction across the street that can get annoying. I've talked to some neighbors and it sounds like it's not a huge issue for the higher up floors.