Apartments located in
- Take complaints seriously
- Staff and maintenance are cordial
- Care about their tenants' happiness
- Hold social events for tenants
What could be better
- Staff are not always available to handle requests
Recent Reinhold Residential reviews
gets more expensive every year
My First Year Experience at the Packard
My apartment is a loft. It is very spacious and comfortable. The kitchen is a good size and well equipped(fridge,microwave,dishwasher,stove with oven)if you like to cook. You have a nice counter facing the living room where you can sit to enjoy your food or use for entertaining a group of your friends.
The bedroom and bathroom are in the upstairs area. The bedroom comfortably fits a large frame queen size bed,side table and a dresser. Additionally, it has a nice walk-in closet. Stairs and upper level is carpeted,with exception of the bathroom.
The apartment itself has an industrial feel to it which makes it very cozy. It is a great space for a single person or for a couple. The service and amenities are excellent. The location is superb if you are going to Hanneman; you just cross the street and you are there.
Apartment complex is great overall. There is definitely some wear and tear on some of the walls and closets, but they do their best to fix it up whenever you need. I haven't had any maintenance issues as of yet. The rooms have very high ceilings which is nice as it is easy to get sunlight in. Rent includes a nice gym downstairs with a common room as well. Overall, I am very happy. The rent is a bit steep, but is seems to be the norm in Center City.
Pros and cons
My experience has improved greatly since moving here. Gym was recently renovated and more equipment added, also you have access to another gym and basketball court at the Metropolitan apartments.
Also recently renovated lounge areas
People who work at HUH get a rent discount.
I pay $100 for a covered parking spot which is one of the best rates I've seen in the city.
Administration quick to respond to messages
High ceilings means don't hear noise from above floor (in general the sound proof is good all around)
Opposite HUH so VERY CLOSE
An older building
Electric not included
High ceilings in bedrooms means that difficult to heat the room
This place is mediocre but will hold you over for 3 years.
Pros: Close to work, it's relatively moderately priced, has a full size gym recently renovated, high wall ceilings are spacious, parking garage has individual spots
Cons: The fire alarm goes off about once a month especially more often during winter months, roaches and rats on lower floors, I've had packages stolen from inside the "secure" mail room (how does that even happen?), the concierge service is mostly apathetic, very thin walls, maintenance is slow to respond (2-4 days) to requests such as microwave and door repair, parking garage is not heated, lots of construction noise, lots of highway noise, lots of shouting from nearby homeless shelters, occasionally your parking garage will be taken by a random person, this one random person with asthma is on the gym elliptical for 2 hours from 530 am to 730am and it's kinda uncomfortable but she comes with the property, only 2 ellipticals in the gym.
Good location close to center city attractions. Onsite gym and basketball court. Staff is helpful and building secure. Downside is lack of parking
Nice, But Overpriced
Management team at the building is very helpful and responsive, and they take the time to get to know you personally. The building has multiple measures to ensure safety and security. Building is also easily accessible for those with various disabilities. The location is convenient to campus, but overpriced compared to surrounding properties. Building is quiet and residents are mostly grad students, professors, and young professionals. Pet friendly.
Great apartment complex with doorman, gym, underground parking in the building for an extra monthly fee. Convenient location between Spring garden and Race/Vine subways, convenient to walk or run to the Schuylkill. Large windows make for great sunlight. Study rooms also available in the building.
Excellent location, very convenient to the hospital (12-15-min walk), w/ a gym and parking (I pay extra for this, however). It is quite expensive for living alone, but a beautiful and spacious apartment. Socially difficult because most people live in Center City, so not amenable to getting together outside of work. Quite an old building, so there are occasional maintenance and pest (insect) issues. Overall a nice, if expensive, apartment.
Great Leasing Office + Nice Gym
Lived in Old Quaker for 4 years. Great leasing office which will hold packages. Includes a small gym with weights and treadmills near the office. Very responsive to any repairs/work orders. In unit washer and dryer. Includes a free storage unit in the basement. Close 15min walk to the hospitals for work.
For a studio my apartment is a decent size. I also have a good amount of closet space. The apartments have big windows that allow the afternoon sun to come it. I also have a dishwasher and a washer and dryer in my apartment. The building also has a small gym that residents can use for free 24/7.
Frequently overlooked option in University City
The Old Quaker Building is a great option only minutes from Wharton. Most Wharton students decide to live closer to Rittenhouse but I've found living in University City has been incredibly convenient and there is a lot more to do in University City than I expected. The apartment has been recently renovated and the surrounding location feels safe and quiet. There are some basic amenities like a small gym and I pay a couple of hundred dollars less than most of my classmates who live in comparable apartments near Rittenhouse.
Great Apartment, questionable management
Love our building, the neighborhood, and our apartment, but Reinhold Residential is a pretty awful management company. They've taken advantage of us on a few occasions (things in our apartment that were promised but not delivered, low responsiveness to certain issues, etc) and generally aren't very friendly.
Center City luxury apartment great for students!
It's a convenient and safe place to live because it's right by the subway station and just blocks from city hall. There is also 24/7 security. Downstairs has a community room and a conference room with free wifi and printing. It's right across the street from Drexel University Center City campus and Hahnemann Hospital The management can be a little friendlier in terms of accommodation. Very strict when it comes to extending the lease if it's not for a complete year. Parking is also over-priced I believe (extra $200/month).
I've had no issues since living at Trinity Row. I love the location and management is always helpful when needed. They host socials for the residents quarterly. They also take care of the garbage weekly, which is appreciated. Love the in-unit laundry. The only complaint I have is the noise and construction worker's foot traffic from the renovation of the building.