Arrive North Bethesda

The space and amenities are a great value. I think this would be a fantastic place for a small family to live. Down sides are that the management is subpar. Their communication with residents leaves much to be desired. The location is up and coming. However at the moment, for a young person, there is not much to do. Give it five years and this will be a great place to live.

We have been living at the Monterey for almost 2 years now. Since we have been here, the original management company was bought out by Panco Management Company. Since PMC has taken over, we have seen a decline in the staffing and management at the Monterey apartments. The elevators have been broken several times, which I understand is out of their control, but they didn't seem to be in a hurry to fix them - one time the North Side elevator was out for almost a month. I have heard stories of packages lost, cockroaches in the apartments, but I personally have never experienced these challenges. I will say, we did have a power outage in part of our apartment, and after they failed to fix it successfully a few times, the management team reimbursed us for a portion of our rent. They didn't necessarily have to do that, but it was a nice gesture. The property is clean and well maintained, the pool and gym are nice perks, and management has been making an attempt to hold social events. If I had to move in again, I probably would - the good outweighs the bad in most situations. And if the most I can complain about is the elevators then life isn't so bad, is it?

New mgmt. has had some struggles since taking over in May, and building is older and thus has some maintenance issues. Also one safety related event that was not handled particularly well. Otherwise, the units are nice and have lots of space- good value!

This building is not too noisy, but not too well managed. Safe, but older, so things break all the time. Close to Rockville Pike, free shuttle to White Flint Metro. Indifferent management, but quick responses from maintenance staff. Some truly nice tenants and some truly, deeply weird concierges. It's just like anywhere else for the price, but it does have a decently maintained gym, a 'business center,' a party room, and the free shuttle.

At first glance, this apartment looks nice. It's been renovated and is a ten minute walk to the White Flint metro. The price for the apartment seemed reasonable for the area, as well. However, upon move in, I discovered there was a huge pest problem with baby cockroaches. Every month, once a month, we had to totally take everything out of our kitchen so that pest control could spray our apartment. This didn't matter, the bugs would come back. Then I discovered the fire alarm often went off. People were so used to this, most didn't leave their apartments when it went off. Then, management changed how they would charge us for utilities. Instead of charging us by unit, they decided to split the charges of the entire building with each apartment. Some of this I discovered was illegal, according to Maryland codes. Apparently, in the state of Maryland you can get a free attorney to help you fight management companies that charge you for things that they are not supposed to. But by the time I learned this, I was already moving out.