This place offers good living experience for students at University City. However, the apartment is old and not recommended for people looking for quality living experience.

The building is old and I've had mice problems

Pros: Chestnut Hall is conveniently close to campus. The building was former Hotel Pennsylvania built sometime in the 1920's. The building itself is kept well and repair requests are completed promptly. The management staff has been fine to deal with and the building feels very safe. Some of my neighbors were noisy at times, but a call to the front desk and a visit from the manager on site - no matter what the hour - usually put a stop to that. Cons: While the management staff is great, the leasing office staff is very unhelpful. Customer satisfaction is definitely NOT their priority, so don't expect excellent service there. I was in the office the day that I signed my lease for five hours because they were waiting for a bit of insignificant paperwork to come through. In addition to their normal credit checks, they also require that you disclose your entire yearly student award package to them, which I found incredibly invasive. Also, they have a strict no pet policy. My conclusion: Chestnut Hall is a safe, clean building that is kept well, but the poor experiences I've had with their leasing office - as well as their pet policy - have me looking elsewhere for housing next year.