Terrazul

I hate this place. It is so expensive. Hidden fees everywhere and the management is a pain to deal with. Parking is not included and is very limited. There is a high chance you won't have a parking spot and if you do it will cost $125 a month. Packages cannot be delivered to the building directly, they have to go through Fetch so it adds like a week to all package deliveries. I have never spoken to management, they use AI for everything so good luck complaining. All they care about is taking as much money as possible from you. Please dont live here.

Since the building is brand new, it is the nicest. It is relatively clean, and the elevators are fast. It is very cramped, but so is every other studio apartment in Miami. The staff are relatively nice if you are lucky enough that they are present. The study room and pool/lobby areas are very nice. It is slightly overpriced, even considering Miami prices. The parking is absurdly expensive and has been problematic for some of my friends. I was forced to pay for a VIP spot, but at least I have one.

The apartments itself are really nice but the hallways and the upkeep of the property is not clean at all.

No complaints other than the parking garage. It’s so filled that people have to park in non marked areas making it difficult and dangerous to get around.

I like my studio and the amenities provided. It is very close to campus. However, Terrazul is ridiculously expensive and you do not get what you are paying for. The garage is dangerous and impossible to enter or exit without scraping your car on the concrete wall. Parking just for a standard spot is $125 a month, yet there are never any spots in the garage after 8:30 pm. Management refuses to fix the problem, even after being reminded that they are violating the parking agreement. They have yet to install a parking gate that would only allow in paying residents. The security guard at night does not answer the phone or have access to parking records. If you don't find a spot, you have to park at FIU and walk in the dark, which is very risky and mind-blowing, given that parking is so expensive. There was no hot water in the apartment for the first month, and it continues to be lukewarm for multiple days a week. There are practically no security measures, as you need a special device to get into the elevators, but not the stairwells. Delivery people are free to deliver things right to your door. The ceilings in bedrooms and living rooms are not done; they still have writing on them from construction workers. You can tell everything was designed very cheaply and quickly. Management does not care about the safety of their residents.

It's okay - not the best management but not the worst, pet friendly but it's expensive, terrible parking even though it's paid parking, and extremely unsecure. However everyone is nice?

The great: Right next to campus, has a parking structure with relatively easy-to-find spots, lots of amenities and places to study, management often hosts events, comes furnished with nice, modern furniture, and has a very modern look overall. You can choose around what floor you would like and which direction you would like to face when signing your lease--I have an amazing upper-floor sunset view.
The good: Hallways often get dirty but the staff cleans up the mess pretty fast and management is so far responsive to complaints. The trash service works pretty well. The price of parking is pretty standard but still expensive, but a $50 option for tandem parking is available. The apartments are small for their price, but overall pretty well laid out.
The bad: THE PETS, residents are allowed to have animals in their apartments which leads to messes, especially in the parking garage. Barking also occurs at many hours of the day and while you can file a noise complaint, it is debatable if management does anything. However, this seems to be a fact of living in student housing as many of the off-campus apartments allow pets.

My first week of moving in (brand new building) I had no A/C. It got installed eventually. I pay $175/m for VIP parking, which means I have an assigned spot (regular parking is $125/m) but cars are often in my spot and Terrazul does a terrible job of regulating parking. I was also promised a $500 card as a sign-on bonus but was only given $250. Staff isn't always the most helpful, but they're not the worst. The apartment itself is pretty nice but there are no main lights in the living room. Pretty quiet on my floor. Pretty clean overall on my floor except for the parking garage but it could be worse.

This is a brand new apartment and it is evident that they did not work out their issues, prior to opening up. For example, resident pay $50-$150/ month for parking, but the complex does not manage the parking so there are not enough spots, if a car is parked in your assigned spot you cannot get it moved, only booted, and the parking deck entrance is so narrow that the majority of cars were seen hitting a wall within the first month of moving-in. Living an parking hear guarantees substantial damage to your car. When we asked management about these issues, the informed us that if we weren't happy, we should cancel our parking rather them stepping up to fulfill their contractual obligations to provide parking to those who pay for it. The management has also made it clear that they don't care about safety, despite their contractual obligation to provide security. If you need security after hours, they supposedly had a safety team on staff but in our 3 months of living here, they security team has never answered the phone. We had an safety emergency recently and reached out the security team who again didn't answer, and we were forced to involve the police. In handling the situation, the police reprimanded the on-duty security team. When we reached out to management about the situation, the informed us that it was not security's job to actually secure the premises. They were just there to wander the halls. They told us we should keep calling the police despite paying for an on-duty security team.

It is located near FIU which means a lot of undergrad students. Sometimes can be loud at night.