Cortland

Cars stolen, cars and trucks broken into,Bugs ,Bugs and more Bugs, A car in the parking lot with Bullet holes in it, Rules at the pools never followed and no supervision, unsupervised children, Glass containers not allowed in pool area, no inforsment, I have pictures of broken glass in pool area. No smoking property, HA! HA! HA! buts everywhere, The worst management team I have ever seen, cars towed without proper notefication, office staff doesn't even know how E-mails work.

Been a resident for 3 years, had enough this area is UNSAFE. 2 shootings in 3 years of living here, June 2023 and June 2025. June 2023 shooting occurred in the apartment on the 4th floor, there was blood in the stairwells and a bullet hit a water line that flooded all floors below it including our apartment. With a flooded closet, the only consession Courtland on Blake gave us was a fan to dry the water out over a week... 2nd shooting recently in June 2025 was filmed on twitter (https://x.com/dobetterdnvr/status/1929752998420603383?s=46&t=hm8VPivnI20B529yoJX-kw), that is Cortland on Blake in the background, my specific apartment was in the background we saw the gun and the guy get hurt. Garage doors are broken monthly, with car break-ins frequent especially for people on the first floor of the garage which I am. AC has been broken from march to june of this year, they told us to open our windows... Hot tub jets never work, its maybe 80 degrees on a good day. The pool is nice about the only positive of this place. DO NOT CHOOSE THIS PLACE IF YOU VALUE YOUR OWN LIFE AND SAFETY IN YOUR OWN HOME.

If I could give zero stars, I would.

I’ve been a resident at Cortland Rosslyn and recently tried to transfer to another apartment within the same building—something that, according to Cortland’s own policy, should come with a $750 internal transfer fee.

Instead, they charged me a $5,150 early termination fee, as if I were breaking my lease entirely. I reached out early in the morning to get this corrected, and no one bothered to respond for hours. Because of this outrageous and incorrect charge, my bank account is now overdrawn and I can’t pay my credit card bill on time. If this charge goes through, I will be reporting it as fraudulent activity to my bank and potentially seeking legal counsel.

The complete lack of urgency and accountability is shocking for a property that claims to value its residents. I’ve also had to deal with ongoing maintenance issues over the past year (e.g., amenities like the golf simulator being broken for months), but this is by far the worst experience yet.

To anyone thinking of moving here: be very cautious. Mistakes like this should not happen—especially when they result in real financial harm to tenants. And when they do, they should be corrected immediately. Cortland, do better.

Good experience so far. Management is very responsive, building is in a good location, amenties are nice. There is a package room, club house, gym, and pool. The apartment is very nice overall.

No safety concerns whatsoever. Safe mailroom, about a mile walk from the CCTMA shuttle and right across from MARTA stop. Very minimal pest issue that management dealt with right away.

The apartments are not bad and are actually decently sized, but the company constantly has issues with staff retention, property cleanliness (e.g., dog poop everywhere), and broken gates. This is not a big issue during the semester when I spend most of my time at school, but it gets annoying after a while.

Also, during the warmer season, the apartment complex has an issue with random people coming to use the pool. They haven't been able to address this issue properly, and sometimes it can cause disturbances late into the evening.

I’ve lived at Cortland Bull City for over three years, and unfortunately, my experience has steadily declined. While the building itself is clean, attractive, and staffed by kind individuals, I cannot recommend moving here due to unresolved issues that significantly impact the living experience.

The most significant problem I’ve faced is a neighbor smoking marijuana inside their apartment nearly every day for the past nine months. The smell fills my apartment, creating an ongoing nuisance. While I wouldn’t mind if they smoked outside, my requests for them to do so have been ignored.

I’ve reached out to the leasing office in person over a dozen times and sent multiple emails about the issue. Initially, they assured me it would be resolved. However, their response eventually shifted to advising me to call the police, claiming there was nothing more they could do. When I escalated the matter to Cortland’s corporate office, I was told the issue had been marked as resolved by the local leasing team—even though the problem persists to this day.

Both the neighbors and the leasing office are aware of the specific unit causing the issue, yet no action has been taken. For a luxury apartment complex that explicitly prohibits smoking, this lack of enforcement is disappointing and unacceptable.

That said, there are aspects of living here that I genuinely appreciate. The service team is exceptional, consistently handling maintenance requests quickly and efficiently. The complex is pet-friendly, and the units are modern, comfortable, and well-designed. However, until the marijuana smell is effectively addressed, I cannot recommend this community.

Units are great and spacious, also have updated kitchen cabinets and appliances. Haven’t had any issues with pests inside my unit, have seen the occasional roach outside. Lots of lizards and frogs as well but those aren’t an issue. Heatin/cooling units are very old and inefficient (fan coil units), they basically have to run 24/7 during warmer months to keep a reasonable temperature. There is also limited internet access (only AT&T offered and no fiber, only Internet Air). I believe this is because management refuses to go through the trouble of having to run ethernet in every unit. AT&T offers fiber to every adjacent property around us so I know it’s not them.

Deliveries go straight to door instead of a package locker, which is a plus. I don’t use the pool or gym but they seem clean and well maintained whenever I go by.

Security is lacking, the only cameras on the property are on the two gated entry/exit points and around the leasing office. I have had my wheels stolen and have seen others get their wheels stolen and management doesn’t seem to take the issue seriously. I know vehicle theft/vandalism is an issue throughout Houston, but our complaints fall on deaf ears. The least they could do is install cameras around the property or update the gate codes (have been the same since property was built).

I never feel unsafe walking around though, and neighbors are very nice.

Good location good apartment

pretty apartment, very expensive

Great Place

Amazing!! New kitchen, granite counters, stainless steel appliances. Quiet neighborhood with amazing pool, dog spa, clubhouse, Amazon locker hubs, gym on site as well as meeting rooms and super pet friendly (some units even have fenced in backyards! Amazing for bigger pets). Staff is super friendly and supportive with maintenance request being filled same day! We chose the two bedroom to have an office space and to have an apartment 15 minutes from campus that has two bedrooms for $1550 is amazing!

Great experience, I like apartments don't have carpets, prices are very reasonable and the communal areas are beautiful.

Cortland Bull City

Apartments are spacious and bright. The amenities are amazing (pool, gym, working spaces) and management has been super responsive. I have been particularly impressed with the responsiveness and professionalism of the maintenance team here. And it's fun to be within walking distance to be downtown!