Greystar

 1789 listings          
 1244 reviews
7.6
Building rating
7.1
Management rating

Recent Greystar reviews

Once great, now deeply disappointing

2 management rating Reviewed by on

I lived at Logan Apartments before and after the management change last September, and the difference is night and day. What used to feel like luxury living has quickly declined into a frustrating, low-value experience.

High turnover in the leasing office and poor communication

Amenities cut or poorly managed (pool closed due to pollution, fewer resident events)

Safety and cleanliness issues: homeless individuals in stairwells, broken elevators, malfunctioning key fobs

Reduced front desk staff, calls often go unanswered

Mailroom chaos (no package signing, packages lost or left for residents to dig through)

Renewal rates that are sky-high despite declining service

Heating/cooling system is unreliable (thermostat kicks on A/C in the middle of winter, and building-wide grid programming causes wild temperature swings)

Tenants now spend far too much time chasing down staff, solving maintenance issues, and working around inefficiencies. You’re paying for a luxury experience, but you’re not getting one.

Logan Apartments
 / Chicago  / Studio, 1 bath

Whole Lifestyle Upgrade!

10 management rating Reviewed by on

I can’t say enough great things about Mira Apartments! From the moment I moved in, I’ve felt welcomed and taken care of. The staff is incredibly friendly, responsive, and truly invested in creating a strong sense of community. You can tell they love what they do—and it shows in the events they host, the way they support local businesses, and how they go above and beyond to make residents feel at home.

The amenities are next level - think morning coffee and evening glass of wine in the lounge with skyline views and a gym you actually want to work out in. Everything is beautifully designed, modern, and super clean.

If you're looking for somewhere that offers luxury, convenience, and a true sense of belonging, Mira is it. It’s not just an apartment, it’s a lifestyle upgrade.

Mira Raleigh
 / Raleigh-Durham  / 1 bed, 1 bath

Love it here!

10 management rating Reviewed by on

My husband and I love it here, We moved in 2 years ago and the new ownership has made such a huge difference! We were going to leave but waiting to see how the change would go and are so glad we did.

Liv Cleveland
 / Cleveland  / 1 bed, 1 bath

Very comfortable and close to everything

10 management rating Reviewed by on

I moved in about a month ago and i love it here! The process to rent was very easy and the staff was really helpful. My apartment has an amazing view and i can walk to just about anything I'd want to do. I met some friends for dinner and drinks the other night and didn't even need a car or uber to get there! They have fun resident social events too. There was a trivia night the week I moved in. I'm going to the sips and succulents event tonight. I'm finally unpacked and am happy in my new home. Highly recommend!

Liv Cleveland
 / Cleveland  / 1 bed, 1 bath

Review for Allaso Joural Center

1 management rating Reviewed by on

The unit is nice with high ceilings and lots of light. The community is serviced by elevators which was the selling point. However, the cleanliness of the site, inside and out, is less than desirable.

The community overall is very disappointing. Marketing is misleading and units are overpriced based on the care, or lack thereof, of the community.

Entrances, corridors, and elevators are rarely mopped. This is a large pet community and it is common to have pet urine in the elevators and corridors. The interior areas are hard to stomach most times.

Exterior is not well maintained. Landscaping, trash, and pet droppings are unsightly. Security gates frequently malfunction, resident cars have been vandalized, and management accepts no responsibility for any issues.

Pool is dirty along with the surrounding pool areas, and water pressure in the units is very, very low.

Complaints have been filed with the property management company and onsite management to no avail. Very disappointing...

Allaso Journal Center
 / Albuquerque  / 2 beds, 2 baths

675 N. Highland Review

5 management rating Reviewed by on

Good apartment and location

675 N. Highland
 / Atlanta  / 2 beds, 2 baths

Love it here

8 management rating Reviewed by on

When I first moved in it was the worst. But the property has a new owner and they put so much money into fixing everything. And they are upgrading all of the areas like the clubroom, laundry room, and fitness center. I heard they are bringing a sky lounge in the spring too. My dog loves it here and we have a nice dog park to play. Is it perfect? No. But, for the value and location, you can't beat it. We are looking forward to renewing!

Liv Cleveland
 / Cleveland  / 1 bed, 1 bath

Not bad, just…

9 management rating Reviewed by on

…a little loud b/c of Northwest Highway just outside. Beyond that, the same trappings are other apartments.

Bluffs at Midway Hollow
 / Dallas-Fort Worth  / 1 bed, 1 bath

Satisfactory

5 management rating Reviewed by on

(Wasn't a 1x1, just left it blank b/c my place wasn't applicable. Also means I don't know regular pricing for units, so would recommend checking that.)

Location was very convenient -- 15 minute drive to school, a few restaurants and a grocery store within walking distance. Wasn't shoddy construction or dirty or anything. Pretty quiet (except for one tenant with a loud car). Maintenance had to enter units for inspections maybe 2-3 times per year.

Atlas Waterside
 / Dallas-Fort Worth  / 1 bed, 1 bath

The Huntley Review

5 management rating Reviewed by on

Safe. Top notch

The Huntley
 / Dallas-Fort Worth  / 2 beds, 2 baths

Excellent apartment

4 management rating Reviewed by on

Overall great building with good value and excellent amenities. The apartments are a little smaller than other places for the price, but they are much more updated / clean. Its major flaws are expensive parking, and staff slow to respond / fix things in the building. Parking on the street is always available, though, and it makes living in the area much easier. Being above a Aldi is also an incredible perk.

Broadridge
 / Philadelphia  / 1 bed, 1 bath

The smith

10 management rating Reviewed by on

Great management and doormen, facilities, gym, study space.

The Smith
 / Boston  / 1 bed, 1 bath

225 N Calvert St.

10 management rating Reviewed by on

It's a pretty nice place to live, especially considering where in Baltimore it is and the distance to the school. It's about a 15-20min walk from the school and safe during the day. The management at the property is very accommodating, quick to respond, and very helpful.

As for the apartments, they're very comfortable and well insulated so your heating and cooling is effective and you won't be wasting money on heating and cooling. The water pressure is great. The maintenance staff are very kind and responsive, they're very diligent and have checked on me a few times to see if an issue they've had to handle has stayed fixed to my satisfaction. The rooftop terrace is great with gorgeous views, is open till midnight (though it should be open 24/7 IMO), and is very comfortable (it even has a little theater you can hang out in).

My gripes are mostly with layout. Some floorplans aren't very efficiently designed and the kitchen + closets doesn't have as much storage as I would like; the bathrooms have showers (I would prefer a tub since I like to soak). The elevators seem to be down a lot during the winter, but the management does let you know and get it fixed ASAP.

225 N Calvert
 / Baltimore  / 2 beds, 2 baths

Rent here at your own risk

1 building rating Reviewed by on

Avoid Aquatic Ashby at all costs. Aquatic Ashby is by far the worst building I have ever rented for a multitude of reasons:

- During the leasing process, it took over two months to get a lease agreement sent over after paying an application fee and a $500 deposit.
-No communication about the security deposit was made within the 21-day legal requirement under California Civil Code §1950.5. Only after a demand letter was sent did they offer a partial deposit without a statement of deductions or receipts, which is also ILLEGAL under the same code. Be prepared to take them to court to recover your deposit.
-The in-unit dryer was broken when we moved in and was not replaced until more than 6 weeks later.
-The fobs to access the building were consistently broken, locking residents out.
-Delivery drivers from USPS, UPS, FedEx, Amazon, and more were not given building access codes. Packages were unable to be delivered unless a management was on site, and thus often delayed.
-Management was consistently missing during the day, or "on vacation" for extended periods of time. The building also seemed to change managers every month, and there was never one single manager to refer to throughout my 4-month tenancy.
-Stacker parking broken for days, locking cars in and preventing cars from entering. Would have to park on the street during downtime, which is not always available and not ideal in this area. No concessions or credits were offered despite this parking being $150/month.

Aquatic Ashby
 / San Francisco  / 1 bed, 1 bath

good building

10 management rating Reviewed by on

great building! nice and clean, 5 min walk to PATCO. renewing my lease

Griffin Center City
 / Philadelphia  / 2 beds, 2 baths