Borger Management, Inc.

Lies, gaslighting, ineptitude: this is the experience of interacting with the staff of the Majestic. Multiple building managers, on multiple occasions, have lied straight to my face. They have lied about packages they have lost, building safety, rent equity, maintenance requests, and, most often, to cover up for their mistakes. They are inept at written communication, meaning that most basic questions and requests submitted by email go unaddressed or replies do not make sense. I have experienced mediocre landlords throughout my history of renting apartments. The staff of the Majestic are far and away the worst managers and people I have ever had to deal with. If you are considering renting at the Majestic, I would strongly caution against taking their word for anything they would tell you on a tour of the building. And I would highly recommend that you rent elsewhere.

In no way does this building have a 24-hour front desk as advertised. The front office sits empty for hours at a time. The negligent management staff is supposedly there during the day but is frequently nowhere to be found. Their usual excuse is that they are giving a tour for a prospective tenant, which I have found to be a lie on multiple occasions. In the evening, the front desk is sometimes attended by people who don't do much more than retrieve packages. If you have a substantive concern or an emergency after business hours or on the weekends, you are on your own. An answering service for emergencies simply kicks problems to the next business day.

Works for me

Took a while to get the apartment working with the leasing agent but once you have the apartment management is great. Work orders are fixed fast and the common areas are clean.

Overall there isn't anything super fancy about Tivoli. It's a little over a mile from school. A short walk to the Columbia Heights metro on the green line. My studio is a pretty large studio with good space, especially for the price. Last Summer in 2023 I had some issues with cockroaches but the complex came out multiple times on request to spray for bugs and I haven't had any issues since then. The other issue is that getting packages has been very difficult this year due to clinical rotations and being at the hospital because you can only get packages from the office from 8:30am-5:00pm M-F and half the day on Saturday. The area has had some crime but the complex has 24 hour security at the desk of each building. It feels pretty secure because you have to scan into each building with a special key fob. The gym is small but enough to get the job done if you want to save money on a gym membership. Overall nothing special but if your priority is to not spend a lot on rent it is a solid choice.

It is such a convenient location, right next to campus. The apartment is very spacious. However, it really is expensive for someone in their 20's. I had quite a few issues with my apartment when I first move in but they were quite out of the ordinary that others did not have issues with and would likely not happen to others. The maintenance people are AMAZING and any time I had an issue, they were quick to show up and fix it or support me.

Great first apartment for a college student

Overall a great living situation. I haven’t had any issues with bugs or mice. The building is very clean and the units are well sound proofed. The maintenance team is awesome. Not wild about the management company and I had significant issues when I was trying to get a lease together, but that entire office has turned over now, so hopefully that will be less of an issue. It’s easy to get to campus and close to the park. My dog is very happy. I wish there was a better way to handle packages because I have had several stollen despite pretty good security in the building over all.

This building on located on seven bus lines and about 15 min away from a red and green line stop. It’s a 40 min walk to campus or about 25 min via public transit. There is a nice rooftop and a great park right across the street (Meridian hill)

I have only lived here for 3 months, but have loved my time here! I do wish there were any amenities, even a rooftop or small gym would help justify rent being as much as my friends studio across the street that has a gym and rooftop grill. It's super close to everything you could need though, so I love that!

Excelent apartment at an unreal price. Got really lucky, it’s not common.

Affordable building, but has a persistent roach problem. Management needs to address package delivery -- you are unable to pick up your packages after 4PM or on weekends. Moreover, your packages that are delivered after-hours are left unattended and there isn't transparency about how they are handled. As of recently, crime has been on the rise in Columbia Heights.

Despite this building's problems, the price and rent-controlled aspect of this building have made me stick around.

Bristol House in Dupont Circle

The apartment is well kept, few/none pests or mold issues, nice amenities, and a really calm neighborhood. Extremely close to Blue/orange/silver line stop. Management is quick to address concerns, but are very observant and will know a lot about your life.

I like my apartment building. It’s a big complex but all of the staff are extremely friendly and kind. The rooftop is awesome and the gym space is big and not usually crowded. Having package pickup is very nice. It is a very old building so there can be some problems, but typically things are taken care of in one day. The location is unbeatable with the exception of not being near a metro stop.

My apartment is a good size for a studio. There is a gym at the complex and it's small but it gets the job done. I've had no issues with the neighborhood. Only complaint is occasional pests but the apartment has been good about taking of it when I put in a request. Overall no complaints especially with the cost.