After living in this building for over five years, I felt very compelled to finally SPEAK up and share my honest sincerest experience, because I was asked prior to write a positive experience for a contest & thats not the case do not be fooled.

I would not recommend this property to anyone especially of color because you are VOICELESS. The LEASING OFFICE is extremely disorganized, lacks customer service, unprofessional, and do not treat residents equally or FAIR they are very discriminatory speaking for myself and how I have been treated on multiple occasions . They are more focused on profits than residents' well-being read all of the reviews about SAFETY and VANDALISM.

There’s a constant turnover in the leasing office including property managers, leasing agents, and assistant managers I cant tell you the amount of times we received emails welcoming new staff which reflects the instability behind the scenes its a revolving door in the LEASING OFFICE. The parking garage is poorly monitored; my car was broken into, my school computer was stolen and shoes I had to REPLACE those items. My neighbors tires were also stolen off her new car not to mention cars also get stolen out of a surveillance garage. On another occasion multiple Cars got sprayed with a fire extinguisher by children, and another incident my car was also ticketed and towed and totaled in the process after hitting a pillar—all while paying $225/month for a parking spot although my car had a resident parking pass which resulted in me losing my job, I had to REPLACE my car. The parking gate gets damaged at-least 1x a month or it’s just left open or broken.

Most alarmingly, someone recently hid out in the garage while fleeing a police chase because the garage is NOT fully secured, which made the news check out the link this incident occurred on

Feb 29 2024 and it was very fighting experience , I did not know what has going on and for hours the only updates provided was on the news.

https://www.fox5dc.com/news/dc-housing-authority-officer-shot-in-navy-yard-neighborhood-suspect-reportedly-barricaded-near-scene.amp

Many residents have experienced vandalism or damage to their vehicles. So if you’re thinking about storing a bike DONT.

Unwelcome guests frequently enter the building although we have 24 hr concierge here, putting residents at risk. Once , we had a homeless person living in our stair well for months . The elevators are always broken, buttons on the elevators (parking garage don’t work for certain floors) The outside patio door doesn’t lock or the gates are always broken, and although its a strong air freshener in the lobby the building still smells like weed majority of the time on the weekend. The trash rooms are also very disgusting, & these apartments have ants and the parking garage has mice & the rare entrance & courtyards smell like urine.

Despite supposed security protocols, LEASING OFFICE does NOTHING to enforce them, & residents end up paying for any damages caused by these lapses regardless if its your CAR or even if an intruder kicks your apt DOOR to break in your apartment which also occurred during my time here guess what the LEASING OFFICE took ZERO accountability and had ZERO sympathy and place the responsibility of the damages on me the resident, the victim. The concierge neglected to follow the active Ban protocol thoroughly implemented at the concierge desk they do nothing to ensure your safety they don't even call the police they only care about uber deliveries.

THE LEASING OFFICE will tell you one thing & do another, and when ever you call to address any concerns specifically with this current property manager. Shes always says She's in a meeting , THE LEASING OFFICE simply do not take accountability for anything so your opinion doesn’t matter honestly.

Overall, my experience has been disappointing over the years. For your SAFETY and PEACE of mind, I strongly suggest looking elsewhere.

I moved to DC with my fiancé, knowing we wanted to be down in navy yard. The building we have we highly recommend, it is beautiful and scenic with a responsive management company. The downside is for me personally, I have a longer metro ride than most. However I had to get a car in third year regardless so I have ample ways of getting to school.

I love the building, our unit, and the amenities. The location is great and there’s lots of nice restaurants and places in the neighborhood as well as a grocery store right across the street. However, management has not been good and we have had lots of issues with them. Aside from dealing with the issues with management, living at Arris has been amazing!

-Great front desk staff
-Cool rooftop
-Good food everywhere
-Close to metro and Nats stadium
-My pup, not named pup, likes the neighbor dogs
-A few instances of police having to be called (not sure why)
-Bad communication with leasing office (almost ended up not being able to finalize the lease three days before it was supposed to start -- and three weeks since being prepared to sign)
-Bad parking (gates frequently don't work, and cost $250/month)
-Bad price for the small size
-Cheap appliances (dishwasher unplugs itself, washer/dryer don't respond to touch screen, and some outlets don't accept some plugs)
-Frequent photo shoots (for the advertisements they like to send to us)
-Neighbors have been known to bathe in milk

-Overall: This apt. only worked because they gave the first month free, otherwise, it has not been ideal. I look forward to moving to a larger apartment in a few months to save about $850/month moving from a studio to a 1 bedroom.