I’ve had a great experience living at 2400 Chestnut. The apartments are newly renovated with a convenient attached parking garage and brand new relatively comprehensive workout space. The staff are incredibly nice and friendly. The daily shuttle to university city is incredibly convenient, often driving directly to the medical campus in the early morning for medical professionals. I wouldn’t want to live anywhere else

I've greatly enjoyed living at 2400 - the management is very responsive and quick to take any needed action. The location of the building is unbeatable and feels very safe.

Have been in this apartment building for all three years of residency, and plan to stay into fellowship as well. Friendly staff, clean apartment building, brand new gym, free shuttle that takes you to the hospital, etc. Only a 5 minute walk to the train station, 2 minutes walk to the beautiful Schuylkill River trail to walk/bike/run on, and 15-20 minute walk to CHOP.

2400 Chestnut is a wonderful apartment for CHOP residents. It is a close walk to the hospital and also has a shuttle service. Our amenities, including a new gym and work spaces, are great. The building has a good package service and the staff at the front desk are amazing. Parking is very reasonably priced and probably the lowest of any building in the area.

Management is very responsive and staff are kind. Daily shuttle to the hospital on weekdays is a godsend. Only drawback is shared laundry (each floor has 2 pairs of washer and dryer), although it’s free.

When touring the building on a quiet Sunday afternoon, it seemed like a perfect place. The truth, however, was quite different.

Despite seeming to be newly renovated, the improvements were facial. Pipes are frequently clogged, water shut off for sections of the building with little to no warning, and fire alarms going off randomly throughout the entire building throughout the night and day. Occasionally, management has blamed this on people leaving the doors to laundry rooms open and steam getting out. Something that residents do because there is absolutely no ventilation in the laundry rooms, so the equipment is frequently covered in condensation.

Also, does that mean there are no fire alarms in the room with dryers, the leading causers of residential fires in the US? Maybe they are not concerned about it because they barely work, with it not being uncommon to run the dryers 2 or more times to actually dry your items.

In the units themselves. There is little to no sound isolation. I can hear when any one on my floor opens their door, does laundry, or even just has a normal volume conversation. To top this off, all of the doors are, according to management, required to forcefully shut under fire code, which results in your halls being an echo chamber of these loud slams day and night. Likewise, there is little to no thermal insulation, which will unfortunately drive up your electric bill.

Fortunately, I was able to save money last December because one of my heaters was not working, and maintenance taking two weeks to respond, and then another third week to actually make the repair despite the "high" urgency request submitted.

Interestingly, during those three weeks, my door was sprayed with WD-40 four times because my neighbor (not me, the actual resident) had complained to management about the squeak it had when I turned the handle. I was never notified by the building about this, but was only informed when I got back to my apartment and found my deadbolt was unlocked and subsequently bought myself a camera for inside my apartment.

Likewise, despite 33 floors, there are only three elevators in the building. These elevators can be slow under the best conditions, but at least one elevator is frequently out of service, which compounds these delays.

Finally, while the location of the building is nice and in a safe area, you are still in a city. Occasionally, this means you might feel unsafe or have an encounter with someone that is homeless. While I think the building's biggest strength is it's security, you can expect to get emails from the building noting potential risks and giving guidance such as "make sure you do NOT hold the door open for any homeless people looking to enter the building" and that "keeping these doors closed and secured is for everyone's safety and security in our building."

I actually really love this apartment complex! It comes with a shuttle service that is included in the price of rent and free 30 coffees per month with a La Colomb coffee machine.

It is a little pricey but very close to hospital and the shuttle service is so amazing on early days rather than needing a car or catching bus. Also walking distance from the hospital and right next to center city so lots of close food options and things to do. I lived here for three years and really enjoyed it - would recommend!

I love the location- walking distance from the law school, but still in Center City at the beginning of Center City. Also, the views are phenomenal- you are paying for the views essentially. Management is nice, but I wish I got more for the price I am paying.

Appreciate the proximity to the hospitals and the free shuttle service, the management staff, and good units

A great place to stay that caters to Penn graduate students. Solid front desk/maintenance. Great location near Rittenhouse and in-between campus and Center City. Free shuttle to the law school that runs every day.