Cardinal Group Management

Been here 2 months and have been extremely disappointed and underwhelmed by the quality of the building and management. 1) The walls are paper thin, so if you live anywhere near an aggressive dog (which management 100% allows) then you will hear it at all hours. I have a dog, I am sympathetic to owners, however frankly some dogs should not live in apartments. Management does not take the noise complaints seriously. 2) Maintenace takes a good deal of time to fix. We had a sewer odor from the washing machine that took a month to get fixed, and was only fixed after me following up. We discovered ants shortly after moving in, and Maintenace scheduled a pest control consult for several weeks later. Weeks. Insane. 3) Parking is overpriced, and people don't pay for it. I see people sitting by the entrance waiting for another resident to buzz in and then tailgate into the garage. I also would like free parking, management doesn't seem to care though. For the price of the Indigo, it is insane that there are so many issues that pop up. I am looking to move out as soon as possible, I would advise any prospective resident to look at other options in the towncenter.

Belongings stolen from patio. No camera for research of the crime. Management doesn't care. Many cameras around the office area!!

In 13 months 4 fire alarms!!! Water main turned off for pipe repair causing water pressure to drop setting off alarm. Management too ignorant to disable to alarm prior to these 4 repairs. Management could never be this inconvenienced!! Never was a fire here!!

Not renewing lease again!! :-(

Welcome to the Ashton, a place that:
- Has won an award for having one of the worst elevator problems anywhere in the city (2 elevators were broken down for almost 10 months! Forcing the entire community on 1 elevator with avg wait times of 5-15 minutes each way). They had recently fixed them, only to have another broken, so they’re down to 2, sorry! Don’t worry, there will be plenty of random parties in the lobby where they’ll spend thousands of your hard earned money on low quality catering and cheap wine!
- is home to some of the most uncaring front desk and office staff (Michelle you’re excluded you’re amazing). Avg wait time is anywhere from 3-10 business days for phone/email returns related to any and all problems (Elizabeth)
- the new spot for crime (there were several break-ins, an entire floor got ransacked and people lost all of their jewelry, wedding bands etc) there was no communication from management or solutions put in place
- a wastewater facility with flooding, knocking out several floors; the fact that some of these reviews below are somehow happy with the way everything was handled is very bizarre and is most likely a fake review
- Took Ashton over 14 months to evict a tenant who was throwing massive parties 3-4X a week upstairs until 5AM and shouting on the balcony, being an absolute menace to dozens of tenants causing a massive, massive problem. If there was an HOA or any sort of responsible party in charge this would have been resolved in days, not years.

We truly had no idea what we were getting ourselves into for the last 2.5 years but it turned out to be nothing short of an absolute nightmare.

Greystar could have one of the best properties in the planet with the location, and instead picked quite possibly one of the worst community management team on the planet to lead the charge.

This is a real review from a former resident who just moved out. I promise you this review will get a lot of thumbs up after posting because current residents are scared to post while living there in fear of retaliation from management.

Please do not savor the fake reviews below, and look elsewhere.

If you can afford to live here, you can afford to live elsewhere. You deserve better for yourself, your family, your wallet, and your sanity.

If you look at my other reviews, I enjoy staying at some of the top resorts in the world -- this place is very comparable to a 3 star hotel. If you can afford to live here, odds are you don't enjoy staying at places like that -- don't make your home one!

Also, upon move-out, we were hit with a $1500 bill for repairing holes from hanging pictures up, although I had repaired these myself. (Pictures for proof below) For reference also, we were also paying for the most expensive floorplan outside of the penthouses, so we weren't some 1bd new college kids complaining :)

Every resident here cannot wait to leave. Don’t join the list, lease elsewhere today!

The smartest thing you can do after learning about the existence of Midtown Commons is to turn around and leave. Signing a lease here will be the worst decision you made after moving to Austin, unless you enjoy being scammed.

Lived here for >2.5 years, moved out this summer. The staff at this leasing center will lie to you just to get that lease signature. Midtown Commons and their current parent company Greystar are the likes of which you should steer clear of. I would highly suggest you try Crestview Commons across the street or Kensington Apts down Burnet, because this complex is managed by crooks and filled with crime.

If you're thinking "oh this can't be that bad", that's exactly how they get you to sign.

Here is just a taste of what you should expect from the management whilst living here:
* There is a story on their Facebook page about a poor girl who was assaulted BY MIDTOWN COMMONS STAFF, broke her lease, and was STILL HUNTED DOWN BY GREYSTAR FOR COLLECTIONS. This is heinous, heinous behavior however regrettably routine practice on behalf of Midtown employees.
* They sell you a bogus rental agreement and charge you upon moveout for make believe things. Nothing you sign is actually what they adhere to.
* The "Storage lockers" you pay extra for are actually residences and restrooms for the unhoused in the area, as the gates are never locked properly
* People unalived themselves in at least one of the units in the past year (seriously...I bet you can't guess which one! it was a truly awful experience I wish on NOBODY)
* The facilities are robbed and vandalized consistently (read as: YOUR MAIL IS NOT SAFE HERE so don't bother getting anything shipped if you do ignore this review). My mailbox was forcibly broken into and the apartment complex didn't even respond to our inquiries. This was well within Greystar management tenure.
* Mail room also regularly smells like either crack or meth and it wafts through the breezeways. I'm sure Greystar and Midtown Commons management has done everything in their power to secure this area?
* Your car is unsafe and you WILL get your windows busted, this happened on multiple occasions don't walk around barefoot. Don't bother trying to get video off the garage cameras because they "don't work." Management will not even acknowledge the experience.
* They claw back parking spots to sell back to you at a premium, presumably these spots are not as prone to getting broken into but you will be mistaken!
* Your lease will go up year after year while facilities only become grimier and more and more infested with crime.

Management seems more concerned with sending food trucks and setting up loud projector movies in the common areas than actual tenant wellbeing.

What more could you want to avoid?

This single star is only because it's close to CapMetro and that's nice.

Do yourself a favor and check out literally any other complex in the area!

I personally love this property. Coming to Minneapolis, housing is a lot more expensive than I'm used to. But, the Hub is definitely the most bang for your buck. The staff is super interactive and personable, the amenities and very nice and accessible, and the location in comparison to the UMN campus is unbeatable!

It pains me to write this review because Milly in the front office has been super helpful, but unfortunately my experience with 7 West has been extremely negative.

It is true that there was a recent shooting at this property and a person was taken to the hospital. Additionally, the unit they attempted to give us was not in move in condition or representative of the unit they showed us. It was filthy, had roaches, had a hole in the wall, and even pieces of the wall that were broken. 4 out of the 5 smoke detectors didn’t work and the paint job inside the unit looked horrendous. My wife didn’t feel safe the night we went to inspect the unit because there were men drinking alcohol right outside our unit on a Wednesday night. This was our very first impression of our unit. Learning about the recent shooting was the last straw.

Now they are demanding we pay 2 months of rent due to early termination when the unit was never ready for us to move into and we never even moved into it due to all the hygiene and safety concerns. Keep in mind only 2 days have passed since we signed the lease and we never even moved in. We even told them they could keep our security deposit, but that isn’t enough for them.

Please stay away from this property, you will regret even considering them.

Be prepared for huge yearly rent increases until you cant take it anymore.

Really nice place. It's basically brand new (opened 1.5 years ago). Two pools, two nice clubhouses, gym, dog park, right on top of Whole Foods. You will pay for all that nice stuff though! Easy to get to campus via the metro- its a 4 minute walk to the station, 18 minute train ride, then 4 minutes to JKP.

Neptune has been a great spot. It's right on the water overlooking the marina. Seeing the water and boats every day brings me more joy than I expected. It's an 8 minute walk to the beach, and close by to the Venice bars/restaurants and a mile walk to Abbot Kinney. There is a gym, pool, hot tub, and game room on site, and you can rent kayaks, paddle boards, and bikes for free. The mail/package delivery system is reliable. Neighborhood is extremely clean and there are no homeless people in the immediate area (a rarity for LA).

The only downside is that part of Marina del Rey can become a bottleneck during heavy traffic times when leaving the area. Also, the elevators break down regularly which can be a pain.

Nice area with pool

Live in a town house it’s great.

Though it may be farther from Franklin st there are bus services nearby for transportation and ample parking for guests. The staff is friendly and the area is well cared for. I would recommend for families with young(not school age) children or those that may need an attached garage.

Union is nice. The gym and pool are huge perks, and the apartments come furnished. It is a bit noisy though.

My wife and I decided to stay at The Morgan for a second year after a positive experience in our first. We have had some maintenance issues with our apartment this year, but all were handled relatively quickly with good communication from the team. The units are starting to show their age, so things seem to be breaking a bit more quickly. The pool and gym are both great amenities and the grounds in general are well maintained. There are tons of dogs in the complex and nice sidewalks around the complex for walking. One downside is that the ceilings are relatively thin, so you will hear your upstairs neighbor in all but 3rd floor apartments. Overall, a good place to live for the time we were in Chapel Hill.

My husband and I have enjoyed living at The Morgan! The community is located in a great area (close to campus and restaurants/bars, but also tucked away from the hustle and bustle of Chapel Hill). Our apartment is spacious, and the complex includes several amenities. The management team is very friendly and responsive.