Cardinal Group Management

It is a good apartment complex, but the price has been increasing and you might be able to find a better deal elsewhere.

The hallways are regularly cleaned, the staff is usually responsive, and the gym is good enough for most people.

One annoying thing is that trash is $25 a month and you have to use their trashcan. The trash service is supposed to pick it up every night there is not a holiday or bad weather. They have recently been missing pickups and there has been no partial refund for the service we paid for and didn't get. They used to include the trash service in the rent price, but they have started pushing more costs in addition to the rent price instead of including it.

I do not know of any cars stolen from the parking lot, but there have been stolen cars parked in the parking lot and left there.

Quality apartment, great amenities, friendly people, safe area to live

On its face, this apartment complex is pretty nice. The neighborhood is great. However, there have been some pest problems in the building and in recent months, there's been an ongoing problem with the fire alarms (they go off about every 2-3 weeks).

I’ve lived at this property for over a year and wanted to share an honest, balanced experience.

The location and unit layouts are generally good, and the building has potential. However, my experience with management responsiveness has been consistently disappointing across multiple, unrelated issues.

Over time, there have been recurring problems that were slow to resolve or not meaningfully addressed at all, including prolonged elevator outages, repeated false fire alarms over several months, ventilation and odor issues near common trash areas, and noise concerns related to building mechanics. In each case, follow-through was minimal, and concerns were often dismissed rather than investigated thoroughly.

Additionally, when a vehicle was vandalized in the secure garage, management was unwilling or unable to provide meaningful assistance, despite the presence of security cameras in the area.

While some level of inconvenience is expected in apartment living, the pattern here has been a lack of proactive management and a reluctance to engage collaboratively when issues are raised. Maintenance responses tend to focus on surface-level fixes rather than addressing root causes.

This may be an acceptable experience for tenants with a high tolerance for unresolved issues, but for those who value responsiveness, accountability, and long-term livability, it’s something to be aware of before leasing.

Only the parking is an issue here. It is so narrow.

I highly recommend Elan East for UT students in general. The property is located in East Austin, close to great restaurants and bars, in a more relaxed part of the city. It’s a great option for families or anyone looking for a break from the hustle and bustle of campus and downtown. While the property isn’t the newest in the area, the apartments are more spacious, which more than makes up for it.

The Venue on 16th has had its share of ups and downs. The building is incredible but in the past plagued with homeless people and the drug addict that manage to find there was in through the cracks. I can tell the community this as a caveat in the last couple of months there is a security guy that has single handedly put a literal complete stop the that nonsense.I think a homeless person either stole from this guy or broke into his car but that would be a huge mistake. I have seen him riding a police motorcycle and he is a former cop or works in some form of fugitive apprehension capacity but this guy is no joke and when he shows up I have seen the homeless people literally run in every direction. he has arrested or ran down every treating homeless person and the Venue on 16th has now went from police called every day to not one police call in months. My point is this once the bad element was removed the Venue on 16th is an incredible place to reside in Denver.its amazing what happens when a community can relax and enjoy city park and all the great events that are year round. I must say that it's hard to fathom one dedicated individual can affect so many lives in such a positive way. the Venue on 16th is a great place to live now more than ever. I hope the new owners take advantage of the peace and quiet they bask in every day and focus on the building and tenants who make up such a unique group of residence.

We have really enjoyed living in Aston. Management is nice and so is the staff. Super close to gleacher and the shuttle as well as a 10 min walk to the loop apartments. Perfect for being a little quieter but close to everything. Would recommend!

I love it here; it has everything I could need and helpful management that are open pretty often (just not on weekends). Sometimes I get frustrated because door dash or packages sometimes don’t make it to me because the security on the building is tight. Need a key fob or a code to get in. Very safe though!!! It’s really expensive but for the square footage, trash service, quality of management, and niceness of the apartment, it’s worth it for me. Personally I am going to leave to find a cheaper deal but it was great for 1L year.

Pros: Amenities include a decently equipped gym, multiple study rooms, free coffee, and package receiving. Staff are cordial and will help with issues when they can. Location is convenient to walk to Cornell's campus, and there's a bus stop close by. In-suite washer/dryer and dishwasher.

Cons: Building construction is poor, walls are thin, water pressure in the shower is bad. Neighbors in adjacent units are audible, especially those immediately above.

Pros: gym, relatively new, personal bathroom, utilities included in rent, affordable rent, responsive property management

Cons: thin walls and ceiling, didn’t clean kitchen before move-in, disorganized leasing staff (lost my ID, forgot to send me lease docs until I asked)

I have enjoyed my time at Maplewood and will be living there for my entire program. It is a comfortable place to be, and I never worry about my living situation, parking, or safety.

Overall experience has been great. Responsive management and very easy to hop on the bus and head to school which is ultimately why we chose it. The building is older and definitely has the quirks that come with it. But great value for being 10 minutes from campus and close to good restaurants and Central Market.

I’ve lived in Austin for 10+ years and this complex and area of town is one of the best I’ve lived - so many places are walkable - there’s a sidewalk that literally goes all the way to the school. Bars and cafes are right next door and I’ve always felt safe! Multiple MBA students live nearby as well and there is a bus stop right outside the complex that takes you to McCombs in under 10 minutes

Excellent Housing