Cardinal Group Management

I’ve lived at this property for over a year and wanted to share an honest, balanced experience.

The location and unit layouts are generally good, and the building has potential. However, my experience with management responsiveness has been consistently disappointing across multiple, unrelated issues.

Over time, there have been recurring problems that were slow to resolve or not meaningfully addressed at all, including prolonged elevator outages, repeated false fire alarms over several months, ventilation and odor issues near common trash areas, and noise concerns related to building mechanics. In each case, follow-through was minimal, and concerns were often dismissed rather than investigated thoroughly.

Additionally, when a vehicle was vandalized in the secure garage, management was unwilling or unable to provide meaningful assistance, despite the presence of security cameras in the area.

While some level of inconvenience is expected in apartment living, the pattern here has been a lack of proactive management and a reluctance to engage collaboratively when issues are raised. Maintenance responses tend to focus on surface-level fixes rather than addressing root causes.

This may be an acceptable experience for tenants with a high tolerance for unresolved issues, but for those who value responsiveness, accountability, and long-term livability, it’s something to be aware of before leasing.

The Venue on 16th has had its share of ups and downs. The building is incredible but in the past plagued with homeless people and the drug addict that manage to find there was in through the cracks. I can tell the community this as a caveat in the last couple of months there is a security guy that has single handedly put a literal complete stop the that nonsense.I think a homeless person either stole from this guy or broke into his car but that would be a huge mistake. I have seen him riding a police motorcycle and he is a former cop or works in some form of fugitive apprehension capacity but this guy is no joke and when he shows up I have seen the homeless people literally run in every direction. he has arrested or ran down every treating homeless person and the Venue on 16th has now went from police called every day to not one police call in months. My point is this once the bad element was removed the Venue on 16th is an incredible place to reside in Denver.its amazing what happens when a community can relax and enjoy city park and all the great events that are year round. I must say that it's hard to fathom one dedicated individual can affect so many lives in such a positive way. the Venue on 16th is a great place to live now more than ever. I hope the new owners take advantage of the peace and quiet they bask in every day and focus on the building and tenants who make up such a unique group of residence.

I love it here; it has everything I could need and helpful management that are open pretty often (just not on weekends). Sometimes I get frustrated because door dash or packages sometimes don’t make it to me because the security on the building is tight. Need a key fob or a code to get in. Very safe though!!! It’s really expensive but for the square footage, trash service, quality of management, and niceness of the apartment, it’s worth it for me. Personally I am going to leave to find a cheaper deal but it was great for 1L year.

Pros: Amenities include a decently equipped gym, multiple study rooms, free coffee, and package receiving. Staff are cordial and will help with issues when they can. Location is convenient to walk to Cornell's campus, and there's a bus stop close by. In-suite washer/dryer and dishwasher.

Cons: Building construction is poor, walls are thin, water pressure in the shower is bad. Neighbors in adjacent units are audible, especially those immediately above.

Pros: gym, relatively new, personal bathroom, utilities included in rent, affordable rent, responsive property management

Cons: thin walls and ceiling, didn’t clean kitchen before move-in, disorganized leasing staff (lost my ID, forgot to send me lease docs until I asked)

Excellent Housing

I have enjoyed my time at Maplewood and will be living there for my entire program. It is a comfortable place to be, and I never worry about my living situation, parking, or safety.

Although living here is a bit pricey, if you enjoy peace of mind and walking distance to school then this place is for you. I lived at another apt in LGD which was terrible, and then came here. Very drastic difference in the quality of the apt.

Excellent facilities, great staff, awesome place to live. When I first moved in 3.5 years ago, rent was $1800 and included parking. Now, rent is $2100 + $70 parking fee. Haven’t moved out just bc of the cost and inconvenience of moving.

Great place but pricey.

Complex is great with many amenities including gym, pool, large shared workspace, and covered parking. Biggest downside is it’s on canal street which can get pretty loud at night and on weekends.

Easy to move in but expensive for square footage

Do not rent from here unless you want to be charged for damages never fixed after previous tenant move out!!! We have been battling (when we can reach someone) for 4 months after lease ended on charges we documented at move-in as problems and were NEVER fixed. They have now sent one to collections without any verbal resolutions. AVOID

My son rented at Parkway all last year. We are still battling with the management company 4 months after on issues we documented at move-in, were NEVER fixed and are sending us to collections. They are horrible communicating and getting back to you. I would avoid any rentals this management company is involved in unless you want to pay for damages by OTHER PERVIOUS tenants.

Worst apt experience ever. Moved in to missing drawers, bent blinds, missing tread on stairs, no shower curtain rods, ice maker did not work, yellowed bathtubs, missing caulk, disintegrating particle board in drawers, tubs that did not drain, kitchen faucet popped off and water sprayed everywhere. We put in multiple work orders. The only thing that got fixed was the kitchen faucet. All other work orders “closed” by maintenance. When we moved out Parkway had the audacity to charge us for all the above problems that they never fixed! One of the people in our group (lived in a 4/4) was sent to a collection agency despite our emails and phone calls providing proof otherwise (for $440 - interesting that it’s a similar charge as one of the other reviewers below). Yes it’s cheap. But there’s a reason. Buyer beware.