I have lived in this apartment for about a month and I am NOT loving it here. Some of the staff, especially the two people working both morning and afternoon shift at the front desk today 9/3 were VERY rude and made me feel unwelcome and not important. When we moved in, our tub was collecting water underneath. They fixed it a week after I submitted a service request, but I wish it had been taken care of before we moved in. This morning, I was having an issue with my fridge and notified the guy at the front desk so he could have maintenance check it out, and I was hoping they would before my food went bad. I left for work and came back later, and I could not tell if the fridge was working properly, so I went back to the desk to ask the guy if he knows if maintenance has been by my apt to look at it. A simple "I don't know" would have sufficed, but he proceeds to give me some attitude about other peoples air conditioners have been breaking, and therefore implying that a broken fridge with spoiling food is not important. I came back later because I was expecting a package, and there was someone else at the desk by this time. She tells me the packages need to be logged, even though I was able to see mine in plain sight, and logging simply means writing down my name in the book for me to sign for the package. I don't see why I should have to wait for every single package to be logged before I can pick mine up, especially when I can see mine in plain sight. Also, turns out she had already logged my package! She offered no apology for her rudeness and slammed my box up on the counter, slams the log book for me to sign and says absolutely nothing. Absolutely none of this attitude is necessary. The rent is cheaper than most apartments in the area and it is fairly close to the metro, which is why I chose to live here, but I wouldn't recommend this place to anyone who expects decent customer service!

Roach and mice problem. The amenities are just meh. The location and price are the only reasons I live here. The management doesn't care much about the pest problems. They don't even have rooftop access or a pool. There is constant noise from construction.