Although Innova has some decent amenities, their leasing office can be difficult to work with and slow. Especially when maintenance is needed.

It's clean and super close to HEC campus. I feel safe walking to and from HEC at night. I face the south, which gives a lot of sunlight but I will hear every single ambulance. Light humming of the fan is also noticable. Range hood might be weak if you cook a lot. The gym is clean, organized, and free of scent. Management is super responsive with repairs and complaints. I love the building overall and planned to stay here for my entire program.

While the amenities are nice, walls are thick, staff and security are very helpful and quick to resolve problems, and the leasing office is downstairs which is wonderful for quick communication, I have a few gripes. The building has to conserve a certain amount of energy so you can’t raise your thermostat above 74 until it reaches below 64 outside. Similarly, you have to press hold the toilet for a few seconds because the water pressure is poor. Additionally, the bike rack storage is very inconveniently positioned and is not very secure.

Convenient, close by to HEC, clean, free coffee, friendly staff.

Great location relative to clinics, but very expensive.

The closest option to the HEC and dental clinic and safest option in the area.

Pretty happy with Innova and what they have to offer especially as a student. Plenty of food options near by and free coffee machine in lobby which is nice

Great location. 5 minute walk to campus. Parking in garage is $100 per month. Have 2 dogs. Security so parking lot is safe.

Pros:
*Apt/people: Great clean nice spacious modern apartment. Beautiful spacious kitchens, new appliances. Friendly full time concierges if you need really anything at any time, 24/7 coffee, free Friday happy hours. Quiet residents, many are medical professionals and med/dental students. Your own washer/drier unit.
*Area/Safety: Increasingly safe area, very secure with 24/7 concierge at the door. Shortest walk to HEC and clinic ~ 5 min!!! Super great to be able to break up the 8 hour days and go home for 50 minutes over lunches. Beautiful view of the HEC and church, love the grass. Urban kitchen and fluffy duck cafe are below, which are great places to eat. I love how it’s a go to central spot to host your friends, with other housing options around it in all directions, and nearest to the HEC.
*Concierges helping with pets/plants: Free dog walking services, water plants, feed your cat. Very helpful if you’re out of town or can’t come back to let your dog out in the middle of the day. Just text or call the concierge and give them a schedule.
*Amenities: big gym, open 24/7. Large recreational room with a big kitchen, pool table, ping pong, couches, tables, tv’s for hosting up to ~50 people. Outdoor roof top space with grill and electric fire places are lovely in the summer for gatherings or studying. Free apt maintenance if anything breaks or needs repair.

Cons:
*Many ambulances that are loud on Chester through the day/night.
*In the winter the building heat is set high, with my room staying around ~75-80˚F and they don’t offer AC above 50˚F outside. So to cool off my apt I have to open a screened window; this has been very problematic for sleeping.
*No dedicated private study rooms. Just the large recreational room, which is still very often quiet.
*The gym doesn't have squat racks or bench presses.
*The washer and drier are pretty small, and the drier takes about 2-3 hours to actually dry things.
*Rent is one of the highest in the area.
*Frequent top management changes, though it doesn’t affect me and I don’t notice since the staff you see regularly stay.

If you will be a student at the HEC, Innova is one of the most convenient places you can live at.