Home  >  United States  >  Michigan  >  Flat Rock Apartments  >  Casa San Marino

Apartment Building
Flat Rock, 24705 West Rd | Flat Rock
Overview
Amenities

Top Amenities

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  •  Air Conditioning
  •  Building Laundry Room
  •  Doorman Building
  •  Fitness Center
  •  Granite Countertops
  •  Parking Available
  •  Pet Friendly
  •  Stainless Steel Appliances

User Rating

6.0
Average
1 Review

About this Location

Pricing 

1 Bedroom, 1 Bath
$785+
2 Bedrooms, 1 Bath
$885+
  • Entertainment

    •  Playground
  • Included

    •  Sewage Included
    •  Trash/Recycling Included
    •  Water Included
  • Kitchen

    •  Dishwasher
    •  Gas Range
    •  Microwave
    •  Refrigerator
    •  Stove & Oven
  • Laundry

    •  Building Laundry Room
  • Lease Terms

    •  Application Fee  
  • Living Room

    •  Air Conditioning
    •  Ceiling Fans
X

Overall rating 6.0/10, based on 1 renter review Write a review

6.0
Location
7.0
Amenities
3.0
Management
10
Value
6.0
Social
9.0
Safety
Excellent
0
Great
0
Good
1
Average
0
Terrible
0
Filter reviews for
6
Good
Overall score
Location
Amenities
Management
Value
Social
Safety

Pros: Low rent and spacious units | Cons: passive-aggressive management

The apartments at Casa San Marino are large and comfortable and the monthly rent is extremely affordable considering the unit size (especially compared to other costs of rent across the Metro-Detroit area). However, the property manager is passive-aggressive at best and openly hostile at worst. When calling to report an issue, ask a question, or request a repair, she actively talks over me in every single conversation I have, frequently interrupting me to the point where I don't even get to ask what I needed to ask in the first place. Additionally, as of late, repairs and maintenance requests have been taking an *extremely long time* to be completed. I fully understand that staffing issues during the COVID-19 pandemic result in increased wait times, yet these wait times are very high even in the cases of the most *minor* of repairs and maintenance (such as replacing lightbulbs, cabinet hinges, or smoke alarms). To make matters worse, when pressed for incomplete and delayed requests, the property manager becomes hostile, defensive, and difficult to work with. To be frank, her attitude, demeanor, and performance bring my personal rating of Casa San Marino down from a high 8/10 to a low 6/10. I actively avoid calling her or communicating with her except when absolutely necessary.

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Reviewed by
 
  • Couple
  • Roommates
  • Pet owner
  • 2 beds / 1 bath

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