Since we decided to move in to these apartments, we have had nothing but troubles. Initially, we were expecting to move in around the 20th of July. This was pushed back multiple times as the renovations were not yet done, and the estimates we were given for their completion were not met. When we went to the walk through, we had to point out a number of issues such as exposed wires, caps missing from outlets and fire detectors/sprinklers, paint needing to be touched up in various places. One of the windows was completely off the railing, and a cover for another window fell off during the walk through. Eventually, because we liked the apartments enough to overlook those red flags, we sign the lease August 9, hoping to at least put that behind us and move in. Currently, it is the 29th of August and we still do not have a key to the garage, that we are being charged 100$ per month to use. My roommate works at a hospital, and works call shifts in the middle of the night. They NEED access to their parking space, and frankly the fact that this is even an issue is astounding. Every time any of us head to the office to resolve the issue, we have been told that the person attending is personally looking into it, and they would give us theirs if it cant be resolved by tomorrow. We've been told this for about a week straight, and still have no eta on when this will be resolved.
This has easily been the worst experience I've had when dealing with moving. The people managing the site have always presented themselves to us as polite and understanding, but time and again we feel that they have completely dropped the ball on us. The apartments are nice, but The amount of stress and frustration that this process has given us blows that completely out of the water. With the prices they are charging, you would expect to have No issues at all with simply moving in or parking a car. This is simply unacceptable. Avoid this place.