Collegetown Terrace

We have recurrent internet issues. Management does not reply emails and they do not solve the issue.

Expensive and management/maintenance can be unresponsive. No rent concessions during COVID even though no longer had same amenities throughout the property (gym closed) and already charge rental prices that you would expect to find closer to NYC.

Also only do 12 month instead of 10 month leases forcing you to pay for summer months when you likely wont be there.

Experience so far has been both good and bad. The walls are thin and the air vent is the same across all three bedrooms so sound does carry quite a bit within the apartment. You aren't able to put anything up on the walls which makes it a little difficult to really personalize your room but the bedrooms are much more spacious than other comparable apartment options. The wifi has been pretty bad for the past few months but is something that they have been fixing so should hopefully not continue to be a problem. The amenities are amazing. The study rooms are great and the gym is very convenient . In terms of location, it doesnt get any better than CTT.

Great location. No pets allowed. Poor internet connection that drops you regularly. Units are reasonably quiet. Office staff can be kind of rude. Maintenance is worse. Not terrible overall but there are better options so I'm moving next semester.

The location to campus is awesome, and I have been very happy with maintenance's responsiveness. They have also worked very hard to improve their wifi, and it has gotten a lot better. My room/desk are really large, and this has been hugely beneficial given the current environment we live in.

The Wifi doesn't work, period. This presents huge challenges for classes and interviews. Management is not responsive- it took months of emailing over and over and visiting the office for them to give us a timeline of when the gym would be opened after Covid restrictions. The only good thing about it is the central location from campus, the commons, and Maplewood, where a lot of other MBAs live.

Management company is nice but unresponsive. Internet has been dropping all the time. Gym goes unused because of Covid and they make excuses about it opening. Fire alarms frequently go off too

I do not recommend living here. The price of the apartment for "perceived" convenience is not worth it.

Several issues worth noting:
1) Internet is atrocious, creating significant issues with online class and streaming services. Management's first response was "disable your wireless printers."

2) Management is rude, cheap, and unreliable. Issues are often met with "nothing we can do" or "here's a number you can deal with it directly (i.e. internet). It took over one full year to get my dishwasher fixed.

3) No guest parking, which creates chaos on the narrow streets

4) Little security. My apartment does not have the capability of buzzing people into my building, requiring them to either get buzzed into another building, walk up a set of stairs, across the entire building, then back down (on my ground-level apartment) and no elevator access from the parking garage.

5) Refused to open gym amenity for more than 3 months after NY State allowed post-COVID

6) No socializing space for groups

7) Frequent issues with automatic rent withdrawals

8) Lack of cleaning. On one occasion, food was offered by the apartment on a Friday and was left out until Tuesday, causing mold and smell in the main lobby/mail areas.

9) No secure package area/disorganized to find packages.

10) Included furniture is uncomfortable and many couches are literally disintegrating.

The only upside is the shuttle to Cornell Campus. However, this can also be unreliable and often already filled during peak travel times, resulting in being late to class and waiting outside in the cold.

Given that our school experience has been entirely online, the low functioning internet has been a big problem. I have had to get extra time on exams multiple times due to poor internet, and have even frozen during high-stress recruiting calls.

The gym was also closed until November, and the management company refused to reimburse for the lack of amenity or push to open the gym, despite the fact that other gyms in the area (including those in Maplewood and City Centre) had been open for several weeks.

The buildings are designed like a dorm. Walls are thin, management is not collaborative at all. I stay here just because it is convenient. I am looking forward to graduate and move out.